Operations Manager Information

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Amazon.com India

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Operations Manager

Essential Functions Basic Qualifications Graduation. MBA desirable. Experience in logistics desirable and the experience in courier industry highly preferred People management experience. Experience in handling field team is highly desirable. Experience in handling live operation preferred (wherein decisions have to be taken on the spot and actions needs to be initiated right away) Knowledge of city topography and road network is an added advantage Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such has Six Sigma, Kaizen etc. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customers needs. Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Salary: INR 6,00,000 - 8,50,000 P.A Industry: Internet / Ecommerce Functional Area: Supply Chain, Logistics, Purchase, Materials Role Category: Logistics Role: Transport/Distribution Manager Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) AND ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required) Please refer to the Job description above