Customer Service Information

Job Details

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3D Systems Corporation

3D Systems is a leading, global provider of 3D content-to-print solutions including personal, professional and production 3D printers, integrated print materials and on-demand custom parts services for professionals and consumers alike. In line with our commitment to democratize access and accelerate adoption of affordable 3D printing we also provide creative content development, design productivity tools, curation services and content downloads. Our expertly integrated solutions replace, dis... Read More

Address	333 Three D Systems Circle Rock Hill, SC 29730, United States
Website	www.3dsystems.com
Holding	No Holding Details

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Customer Service

Assists clients by providing support to resolve their technical issues via email and/or phone; also provides training and assistance to help customers learn how to use their computer software or hardware products

PRIMARY JOB FUNCTIONS:

    * Deals directly with customers either by telephone or electronically
    * Responds promptly to customer inquiries
    * Handles and resolves customers’ technical complaints or problems
    * Obtains and evaluates all relevant information to handle inquiries and complaints
    * Performs customer verifications
    * Directs requests and unresolved issues to the designated resource
    * Manages customers' accounts
    * Keeps records of customer interactions and cases
    * Records details of inquiries, comments, complaints and actions taken
    * Communicates and coordinates with internal departments
    * Follows up on customer interactions

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	1.888.337.9786	Contact Name:	not provided
Job Duration:	0 months	Phone:	1.888.337.9786
Email:	info@Agilysys .com