Customer Service Customer Service - Team Leader

Oversee team of agents. Motivate team, roster planning & handle staffing issues such as disciplinary & performance counselling.

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Relevant Trainings Customer Service - Team Leader

Leadership Training

Leadership training refers to any activity that enhances the quality of leadership of an individual or an organization   [more]

Moderation Training

Training on moderation skills   [more]

New Supervisor Training

Training to lead teams effectively   [more]

Relevant Degrees Customer Service - Team Leader

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Content Developerviews:  0

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Content Writer views:  0

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Cabin Crewviews:  0

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Traineeviews:  0

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Traineeviews:  0

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Team Leaderviews:  50

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Sales Managerviews:  37

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Service Associateviews:  34

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Service Manager views:  40

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Sales Associateviews:  38

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Security Officerviews:  97

Security Personnel   [more]

Website/Graphic Designerviews:  139

Design or create websites, graphics to meet specific commercial or promotional needs   [more]

Journalistviews:  65

A journalist collects, writes and distributes news and other information. A journalist's work is referred to as journalism.   [more]

Television producerviews:  79

The primary role of a television producer is to oversee all aspects of video production, ranging from show idea development and cast hiring to shoot supervision and fact-checking. It is often the producer who is responsible for the television sho ...   [more]

Administration - Management Traineeviews:  179

Performing internship within one or several departments   [more]

Credit Risk - Analystviews:  128

Evaluate individual credit applications for final approval from Credit Risk Manager   [more]

Legal Staffviews:  239

Subject matter expert in one field.   [more]

Driverviews:  218

Driver for senior representatives or administrative tasks   [more]

Portfolio Managerviews:  204

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Portfolio Analystviews:  172

Evaluation of credit portfolio to identify short and long term trends.   [more]

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Cross Cultural Trainingviews:  368

Cross cultural training aims to develop awareness between people where a common cultural framework does not exist.   [more]

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Neuro-linguistic programming (NLP) is an approach to communication, personal development and psychotherapy. The title refers to a stated connection between the neurological processes, language and ...   [more]

Conflict Management views:  274

Conflict management involves implementing strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict at a level equal to or higher than where the conflic ...   [more]

Customer Service views:  345

Skills to serve customers before, during and after a purchase.   [more]

Telephone Skillsviews:  359

Refers to telephone etiquettes and skills to bring about sales or get the desired outcome.   [more]

Business Writing views:  329

Business Writing refers to the writing assignment for business purposes. It is usually more formal than conversations and general writing.   [more]

Time Management views:  241

The act or process of planning and exercising conscious control over the amount of time spent on specific activities, especially to increase effectiveness, efficiency or productivity.   [more]

Entrepreneurshipviews:  277

Business acumen used to transform innovations into economic goods   [more]

Negotiation skillsviews:  293

Skills required to reach a point of understanding, resolve conflict, gain advantage in outcome of dialogue between two parties are called negotiation skills.   [more]

Employee engagementviews:  340

Employee engagement or worker engagement is a business management concept. It involves using techniques to further involve employees in the work to further the company's interests.   [more]

Project Management views:  292

Project Management is the discipline of planning, organizing, securing, managing, leading and controlling resources to achieve specific goals.   [more]

Supply Chain Managementviews:  239

Supply Chain Management (SCM) is the management of a network of interconnected businesses involved in the provision of product and service packages required by the end customers in a supply chain. ...   [more]

Business Etiquetteviews:  390

Business etiquette is the way you handle yourself in a business and social environment . It can range from meetings with the boss to meetings with clients and customers - and knowing the right thi ...   [more]

Corporate Social Responsibiltyviews:  297

CSR policy functions as a built-in, self-regulating mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards, and international norms. ...   [more]

Creative Leadershipviews:  297

Creative leadership is the ability to think beyond the conventional leadership methods and strategies to lead effectively   [more]

Networking skillsviews:  307

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Effective Communication Skillsviews:  261

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Critical Thinking Skillsviews:  327

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Sales Trainingviews:  220

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Bachelor of Science in International Relationsviews:  129

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