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iqDynamics Pte Ltd

IQ Dynamics Pte Ltd is a regional software and services company with 16 years of strong track records in providing solutions to clients in the various industries. We provide ERP CRM and Human resource management solutions utilizing latest internet and web technology and deliver them through Cloud computing. Our Subsidiary, INET Dynamics Pte Ltd is a leading company in providing Microsoft ERP and CRM solutions together with IT infrastructure and services. We are a gold certified partner of Mic... Read More

Address      2 Leng Kee Road #06-04 Thye Hong Centre Singapore 159086
Website      www.iqdynamics.com
Holding      No Holding Details

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Support Consultant

Responsibilities: Attend to customer requests on queries or problems on software. Check, rectify and test system on program error to ensure resolution. Ensure smooth workflow processes and attainment of service level commitments. Communicate and work closely with the Software Product Team on reported problems or enhancements needed for the software. Understanding and mapping Client’s functional requirements against the Software available functions Identifying customization where needed and working with our own technical team to detail the scope of the customization works where required Ensuring quality assurances, user acceptance and implementation of completed customization Requirements: Diploma or University Degree in Information Technology, Computer Science or related disciplines Knowledge of Microsoft Window Operating System, SQL Server Database and programming skills in ASP.NET, VB.NET, and VB6.0 are required. Crystal Report/Microsoft SQL Reporting Services are added advantage Strong problem-solving, analytical and communication skills will be preferred; Ability to manage customer expectation, time line Prior experience in HR and Payroll application support is an added advantage. Able to communicate effectively and willingness to work hard to achieve results; Minimum 3-4 years’ experience in supporting business application projects. Shown ability to work with other team members and leading a small team Non Smoker Singapore Citizen or Singapore PR preferred. Employment Pass holder must have minimum 2 years working experience in Singapore.

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