[The logo is protected from the company]

iGATE Corp

iGATE Corporation offers a range of information technology solutions to to large and medium-sized organizations using an offshore/onsite model. The Company's services include client/server design and development, conversion/migration services, offshore outsourcing, enterprise resource planning ("ERP") package implementation and integration services, and software development. Read More

Address      6528 Kaiser Drive Fremont, CA 94555 United States
Website      www.igatecorp.com
Holding      No Holding Details

View Company Page
Apply to job

Associate - Desktop Support

Responsible for providing service assurance to Reliance Web Store Users. Resolving application related issues of Lotus Notes, LAN, Printer, Scanner and troubleshooting, Network monitoring. Installation and configuration of business application software (i.e. MS Windows XP/Vista, MS Office XP/2007, Lotus Notes, Internet Explorer, Antivirus) Log incidents to different 3rd party suppliers and constantly chase up for updates and quicker resolutions to minimize the overall downtime and to have overall greater productivity. Taking care of the various project escalations, timely call resolution within the SLA. Desired Profile " Good Experience in Hardware Maintenance, Desktop Level Support,Networking , Outlook 2003/2007. Hands on experience in trouble shooting both Hardware & Software related Problems Should have knowledge/experience in SAP Hands on experience in Installation & troubleshooting of Desktops, Laptops, Printer, & Windows based applications Knowledge on any helpdesk management tool/remote support tool like PC anywhere etc, Vendor management and escalation knowledge. Good Knowledge on OS like Windows etc. Good Interpersonal skills & customer support attitude Technical Experience in Hardware & Desktop level support , Web-Browser , Antivirus Clients , Email Clients , OS like Windows, Experience on SAP / Network related complaints , remote monitoring and resolving of network level 1 incident. Functional Good Communication Skills Experience 1 - 3 Years Industry Type IT-Software / Software Services Role Customer Support Engineer/Technician

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

not provided

Contact Name:

HR

Job Duration:

not provided

Phone:

not provided

Email:

vinitha.achutha@igate.com

TalentOne Job Information

Information Technology Security Consultant

Open Jobs - iGATE Corp

News - iGATE Corp

Related Jobs

Oracle DBA

 The Oracle DBA Services Engineer is responsible for dep ...   [more]

Senior Programmer Analyst

 Required Skills* Apache Web Server Administration and C ...   [more]

Web Developer

*Help implement and support internal and external facing ...   [more]

Staff IT Security Engineer

Our Information Security & Risk Management team is l ...   [more]

IT Security Engineer

The Information Security & Risk Management organizat ...   [more]

IT Security Engineer

The Information Security & Risk Management organizat ...   [more]

Senior Consultant

At CareFusion, we're developing the innovative products ...   [more]

Websphere MQ Series System Management

WHY WAIT?Are you looking for an exciting new opportunity ...   [more]

Expand

Collapse