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Vance Group Ltd.

The Vance Group of companies is a diversified and financially strong business group headquartered in Singapore. Our companies are involved in manufacturing and trading operations. We have a combined staff strength of more than 90 employees spread across three facilities in Malaysia and Singapore. Read More

Address      61 Stamford Road, #03-03 Stamford Court, Singapore 178892
Website      vancegroupltd.com
Holding      No Holding Details

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Customer Support Executive

Responsibilities

  • Process Sales Contracts and Proforma Invoices promptly
  • Updating of data and customer’s requirement into SAP and our tracking System
  • Handling of LC negotiation and other modes of payment
  • Liaise, coordinate and respond to meet customers’ shipping requirements
  • Follow up on Letter of Credit and payments according to contracts
  • Handling customer issues and feedbacks
  • Handling customer order fulfilment accurately
  • Liaise with warehouse for packing / shipping instructions
  • Process customers' orders to support the day to day logistics operations
  • Liaise with freight forwarders / Shipping Lines on Shipment Bookings
  • Assist in liaising with customers and freight forwarders on delivery and schedules
  • Work closely with Operations personnel to resolve order or shipment related issues
  • Have a foresight in product availability and plan movement accordingly
  • Any other duties as required
Requirements
  • Possess a Diploma / Degree (preferably in Logistics Management/Supply Chain) with minimum of 3 years of experience in similar roles
  • Proficient in MS Office applications especially Excel
  • Dynamic, self-motivated and persevering
  • Good communication and interpersonal skills
  • Good command of English and ability to communicate in Malay would be an advantage
  • Demonstrates strong sense of initiative with the ability to work independently and as a team player with positive attitude
  • Results-oriented and able to abide by tight deadlines with a strong sense of responsibility
Others
  • 5-day work week
  • Training provided on the job with potential for further upgrading to develop a longer term logistics career
  • Out-patient and hospital medical benefits
  • Salary for this position is $2000-$2500 depending on experience

Please email your resume to hrlog@vancegroupltd.com.  Please include current and expected salary, notice period and reasons for leaving current or past employment.

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

not provided

Contact Name:

not provided

Job Duration:

not provided

Phone:

not provided

Email:

hrlog@vancegroupltd.com

TalentOne Job Information

Customer Service Customer Service Representative

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