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Tata Communications Ltd

Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers. The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to m... Read More

Address      Plot # C-21 and C-36 Block G Bandra Kurla Complex Bandra (East) Mumbai India
Website      www.tatacommunications.com
Holding      No Holding Details

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Sr. Customer Service Executive-service Delivery

Program Manage delivery of TCL services to customers as per the solution offered. Major Responsibilities* The responsibility involves coordinating, communicating and implementing customer orders in international geography/India. To prepare delivery project plan and communicate customer at each milestone. Program Manage the delivery with internal and external stakeholders. The role involves knowledge and use of Project Management Tools Key Performance Indicators* Qualitative delivery / Jeopardy manegement Metrics CSAT Volume Productivity CRFS Adherance/ Ageing Desired Profile Please refer to the Job description above Experience 2 - 6 Years Industry Type Telcom / ISP Role Associate/Senior Associate -(NonTechnical)

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

not provided

Contact Name:

HR

Job Duration:

not provided

Phone:

not provided

Email:

careers.opportunities@tatacommunications.com

TalentOne Job Information

Customer Service Call Centre - Manager

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