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Tata Communications Ltd

Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers. The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to m... Read More

Address	Plot # C-21 and C-36 Block G Bandra Kurla Complex Bandra (East) Mumbai India
Website	www.tatacommunications.com
Holding	No Holding Details

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Executive-operation

) Position Summary Key Objective / Purpose of the Job: The incumbent would be responsible for all the Field Services related processes and service delivery. b) Major Activities Define processes for Field Services. Monitoring and putting necessary checks and control. Ensuring Upkeep and Uptime of ATMs in the area assigned. Measure Vendor SLA by analyzing the TAT of vendors / service providers like, AC, UPS, ACS, CCTV, Site Maintenance, Security / Caretaker, Housekeeping etc Vendor Performance tracking with respect to committed SLA. Coordination with internal and external vendors to close all the calls related to equipments ATM, Cash & V-sat, site maintenance, Security Services, Housekeeping Services, VM and other Site look & Feel related issues. Consumable Management Managing consumable logistics, keeping track and control on consumption of ATM consumables. Responsible for effective cost management / cost savings. Responsible for MIS & reporting for Field Services (to the customers as well as Internal) Capable of front-ending and managing customers. Should have 2+ years of experience in handling teams. Responsible for team performance management. II) Person Specification: a) Essential Qualifications: Graduate in any Discipline b) Requisite Skills: Technical Good Vendor & People Management acumen Good knowledge of consumable management Behavioral Good people management acumen Good Coordination skills Ability to work in teams Salary:Not Disclosed by Recruiter Industry:Banking / Financial Services / Broking Functional Area:Site Engineering, Project Management Role Category:Site Engineering Role:Fresher

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	HR
Job Duration:	not provided	Phone:	not provided
Email:	careers.opportunities@tatacommunications.com