Product Development Manager (mCommerce) Information

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Singtel Singapore

Singapore Telecommunications Limited (SGX: T48, ASX: SGT, OTC Pink: SGAPY), commonly abbreviated as SingTel, is a Singaporean telecommunications company, with a combined mobile subscriber base of 416 million customers from its own operations and regional associates in 25 countries at end of June 2011 increased by 19 percent from a year ago,[2] making it one of the largest mobile network operators in the world.[3][4] The company was known as Telecommunications Equipment until 1995. SingTel pro... Read More

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Website	www.singtel.com
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Product Development Manager (mCommerce)

Responsibilities:

Formulate products vision and strategy, identify and manage the execution
Develop new digital mobile payments applications. You will translate business strategies into products that delight our customers and position our company for substantial growth. You are a dynamic product owner who can clearly define and articulate product requirements, rally the team and work in a highly collaborative environment.
Analyze consumer needs/wishes to develop mobile applications and propositions to achieve the business goals in growth, P&L, innovations, superior customer experiences
Be able to translate customer and marketing requirements into both business and technical product descriptions / requirement specifications, evaluate and give assessment if these requirements are achievable in the given timeline and cost.
Plan and execute successful new product launches, including setting up the end-to-end business processes to make the product launch possible and ensure operational efficiency
Ability to project-manage and lead cross-functional team in the development and rollout of the products/solutions/services from concept initiation to market launch
Keep abreast of new product offerings / service developments, assess the threat to our business and plan remedial action to maintain a competitive edge for products
Provide senior management with regular updates

Requirements:
Qualifications

Experience in mobile Commerce or Banking related business would be an advantage to develop new business opportunities, and/ or
Savvy with Mobile VAS, Mobile Commerce/e-Commerce trends
Relevant experience in product development cycle with mobile products, preferably with experiences in mobile banking, mobile payments, m-commerce, will be an advantage
Specific product management in mobile applications with a good understanding of the mobile user experience (including application stores, unique mobile capabilities, user behavior, and the underlying technical architecture) is preferred
Understand customer expectations; industry best practices; current gaps & technical constraints; participate in developing the roadmap; drive requirements and ultimately partner with IT Delivery, Operations teams (e.g. Legal, Compliance) and third party vendors to deliver the optimal customer experience
Experience with a variety of web and client-side mobile platforms, including Android and iPhone
Experience in vendor Management and multiple projects handling
Entrepreneurial, startup, or corporate innovation experience is good to have
A educational degree from reputable institutions

Characteristics

An innovative thinker who can identify and deliver new capabilities and solutions to meet and delight consumer needs
Religiously focus on usability to deliver outstanding delightful customer experience
Strong analytical skills, ability to communicate clearly (verbal, written, presenting)
Possess challenger spirit, integrity, passion and a commitment to see things through
Appreciation for technology and association with customer needs so as to translate technology into customer needs and services
Self-motivated, able to work under minimal supervision, and with tight deadlines and budget, and comfortable with ambiguity
A team player with good interpersonal and project management skills