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Singtel Singapore

Singapore Telecommunications Limited (SGX: T48, ASX: SGT, OTC Pink: SGAPY), commonly abbreviated as SingTel, is a Singaporean telecommunications company, with a combined mobile subscriber base of 416 million customers from its own operations and regional associates in 25 countries at end of June 2011 increased by 19 percent from a year ago,[2] making it one of the largest mobile network operators in the world.[3][4] The company was known as Telecommunications Equipment until 1995. SingTel pro... Read More

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Website      www.singtel.com
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Associate Engineer

Responsibilities:

  • Ensure that the roll out of FTTH fibre network meets the projected time line.
  • Ensure that all service provisioning appointments and work orders are fulfilled and delivered on time according to the SAP and QoS standards and in good order.
  • Manage a team of staff to carry out the installation, operation and maintenance of the FTTH optical fibre network which includes first line maintenance such as attendance and resolution of trouble tickets.
  • Monitor and ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS. Prepare monthly performance reports according to the SLA framework.
  •  Manage suppliers and contractors to ensure the delivery of technical features as commitment and timely completion of installation activities.
  • Conduct regular on-site inspections of on-going works to ensure that contractors adhere to established work procedures such as end-to-end testing, installation standards and safety work processes. 
  • Liaise with government authorities, statutory boards, and other external parties on the execution of outside plant and in-building fibre cable installation works.
  • Monitor and ensure monthly capex and opex are within budget and provide regular reports on utilisation and variance. Assist Supervisor in the preparation of annual capex and opex budgets.
  • Manage the installation and maintenance term contracts to monitor performance of the contractors.
  • Document, review and recommend necessary changes in work practices and procedures with the view to further improve work efficiency, safety and network resiliency.
  • Keep abreast of latest development in new network products, methodology, test equipment and tools in the market with the aim of building and operating a world class network.
  • Assist Supervisor to establish the best practices, workflows and SOPs for the operation and maintenance of the fiber network.
  • Participate in the evaluation of new products, tools and software applications to improve the performance and maintainability of the network.
  • Train, develop and motivate the staff under his charge.
  •  Perform any other tasks as assigned by Supervisor
Requirements:
  • Diploma in Electronics Engineering/Telecommunications or relevant field.
  • At least 2 years working experience
  • Eye for details but meticulous in work
  • Strong in project and people management skills.
  • Strong analytical skills and has a flair for dealing with technical and operational problems
  • Good interpersonal skills and fluent in communication
  • Exposure in customer service preferred
  • Knowledge of GPON technology, Fibre Optics and IP technology
  • Class 3 driving licence

Other Job Information

Vacancy type:

Full Time

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