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Singtel Singapore

Singapore Telecommunications Limited (SGX: T48, ASX: SGT, OTC Pink: SGAPY), commonly abbreviated as SingTel, is a Singaporean telecommunications company, with a combined mobile subscriber base of 416 million customers from its own operations and regional associates in 25 countries at end of June 2011 increased by 19 percent from a year ago,[2] making it one of the largest mobile network operators in the world.[3][4] The company was known as Telecommunications Equipment until 1995. SingTel pro... Read More

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Website      www.singtel.com
Holding      No Holding Details

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Account Service Officer

<span style=";" lang="EN-US">Responsibilities:

<span style=";" lang="EN-US">
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><a name="respnsibilities"><span style=";" lang="EN-US">Provide excellent services to all SingTel prepaid retail outlets and dealers
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Establish strong operational relationship with outlet owners & franchisees
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Empower to participate in daily operational tasks and challenges
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Promote accountability
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Service chain retail outlets (ie 7-Eleven, Cheers, SingPost, Sheng Siong, SPC, Caltex)
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Visit to the outlets based on monthly cycle (80:20 rule)
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Outlet allocation based on geographical proximity
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Plan & cover roadshows
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Check prepaid card inventory level
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Check date of expiry and perform FIFO
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Recommend & put in adhoc order on outlet's behalf
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Check, collect invalid SIM card and perform exchange
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Check on TD condition and perform 1st line of troubleshoot if necessary
  • <div style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Liaise with retail operation team to send TD for repair and servicing
  • <p style="margin: 0in 0in 0pt; tab-stops: 57.0pt;"><span style=";" lang="EN-US"><span style=";" lang="EN-US">Requirements:

    <span style=";" lang="EN-US"><span style=";" lang="EN-US">

    Other Job Information

    Vacancy type:

    Full Time

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