Engineer (NSI-VAS) Information

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Singtel Singapore

Singapore Telecommunications Limited (SGX: T48, ASX: SGT, OTC Pink: SGAPY), commonly abbreviated as SingTel, is a Singaporean telecommunications company, with a combined mobile subscriber base of 416 million customers from its own operations and regional associates in 25 countries at end of June 2011 increased by 19 percent from a year ago,[2] making it one of the largest mobile network operators in the world.[3][4] The company was known as Telecommunications Equipment until 1995. SingTel pro... Read More

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Engineer (NSI-VAS)

Responsibilities: Reporting to the Director (NSI-VAS), the successful candidate shall be part of technical skilled team providing implementation and testing of the SingTel Mobile’s Value-added services (VAS). Duties include the following Lead and supervise a team to carry out patch loading, implementation of software and hardware upgrades on its related service nodes Lead and supervise a team to test and roll out new mobile-related value-added products and services The successful candidate will need to work outside normal working hours to carry out upgrades and patch loading as such activities may disrupt mobile services The successful candidate is required to handle adhoc system faults and/or service degradation speedily Troubleshoot and perform root causes failure analysis for software, hardware and network faults related to the service nodes Liaise and co-ordinate with system vendor(s) for the delivery, testing and timely implementation of new software, hardware and patches Create and maintain engineering test documentation and guidelines system functional and mobile services testing Perform and coordinate disaster recovery activity expeditiously in times of service disruptions so as to minimize service downtime and revenue loss Provide engineering support / expertise to Planning and Product Marketing in technical feasibility studies and trials of new products and services Ensure that service quality & performance of the related services are maintained at high quality, with minimum service outages Review existing best practices and processes for system acceptance testing and introduce preventive or optimized measures to improve the network quality cum resilience in a proactive manner Requirements: A good engineering degree preferably in the area of wireless communications with at least 2 year of relevant working experience in implementing or supporting Mobile Switching equipment Must be a team player coupled with strong communication, organizational and interpersonal skills and be able to work independently Possess good analytical and systematic troubleshooting skills in the area of technical fault isolation and rectification Must be self-driven and highly motivated with keen interest in mobile technologies Familiar with Mobile technologies (e.g. WCDMA, GSM, SIGTRAN, etc) Certification in CCNA and/or CCNP is desirable as IP technologies are increasingly being deployed in mobile network