Operations Engineer (VAS Operations) Information

Job Details

[The logo is protected from the company]

(0) (0)

Singtel Singapore

Singapore Telecommunications Limited (SGX: T48, ASX: SGT, OTC Pink: SGAPY), commonly abbreviated as SingTel, is a Singaporean telecommunications company, with a combined mobile subscriber base of 416 million customers from its own operations and regional associates in 25 countries at end of June 2011 increased by 19 percent from a year ago,[2] making it one of the largest mobile network operators in the world.[3][4] The company was known as Telecommunications Equipment until 1995. SingTel pro... Read More

Address	not provided
Website	www.singtel.com
Holding	No Holding Details

View Company Page

Apply to job

Operations Engineer (VAS Operations)

Responsibilities: Efficient Operations and Maintenance of Value Added System (VAS) network infrastructure such as servers, switches, routers, load balancers, firewalls to ensure highest service availability at all times. Constantly study, implement and make changes where necessary to improve existing operational processes and procedures to achieve optimal quality of service to both internal and external customers. Constantly review and ensure adequacy of resources to cater to the traffic volume, to meet demand at all time. Closely monitor services and systems performance, and take proactive actions to avert service disruption. Carry out investigations of customers’ billing disputes, customer complaints and all services related problems in a timely and effective manner to achieve high customer satisfaction. Participate in project tender specification and evaluation. Manage vendor’s SLA and SLG Any other duties as assigned by the Director Requirements: Degree from a recognized institution in Computer/Engineering field with at least 2-3 years relevant working experience. Leadership quality and strong in project management. Excellence in operations and maintenance. The candidate must have a flair for dealing with technical problems. Knowledge of IP and UNIX/LINUX is essential. Knowledge of network security such as Firewall, Intrusion Prevention/Detection would be helpful. Relevant scripting skills in languages, such as Perl, C shell and SQL query would be helpful. As the job requires interaction with people, both internal and external, the candidate must be able to communicate with people effectively. Good knowledge in database such as MYSQL and Oracle would be useful