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Saia, Inc.

Saia Inc. (SAIA), a regional trucker, is a triple threat. This Zacks #1 Rank (Strong Buy) is a value stock with a forward P/E of 13.7, is expected to see triple digit earnings growth in 2012 and has momentum as shares are at a 2-year high.Saia is a transportation company providing regional, interregional and national less-than-truckload service in 34 states. Headquartered in Georgia, the company has a network of 148 terminals. Read More

Address      11465 Johns Creek Pkwy # 400, Duluth, GA, United States
Website      www.saia.com/
Holding      No Holding Details

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Customer Service Representative Bilingual

<div style="overflow: auto; height: 80%; clear: both;" contenteditable="true">Responsibilities include (but are not limited to):

Investigates problem shipments. Handles customer freight inquiries. Corrects freight billing. Traces shipments on internet.


 

The successful candidate will possess the following attributes:

    * Exceptional customer service skills and strive to resolve customer issues in one call
    * Ability to work in a fast pace environment with multiple priorities
    * Excellent verbal and written communication skills
    * Professionalism, patience and enthusiasm for helping customers
    * Superior attendance record
      In pursuit of, or have earned college degree
      Bilingual in Spanish and English



Saia offers an excellent benefits package:
Health Insurance - Medical/RX/Vision/EAP with LOW COST employee contributions
    Employee Only:  $12.00 per week
    Employee +1:  $25.50 per week
    Family:  $37.50 per week

Employees with 10 or more years of service do not pay Employee Contributions!!

Other great benefits include:

*Optional Dental Insurance
*Free Basic Life Insurance and Accidental Death & Dismemberment insurance
*Free Short-term disability
*Optional Long-term disability coverage
*Other optional benefits such as supplemental life insurance, supplemental accidental death & dismemberment, critical illness insurance
*401(k) plan with immediate vesting
*Paid Vacation days, holidays and Personal/Sick Day
*Direct Payroll Deposit
*Paid weekly
*Employee Stock Purchase plan
*Credit Union
*Scholarship program
*Employee recognition programs
 
 


 Become part of the mission…

At Saia, we are guided by a three-part mission that recognizes both our customers' needs as well as the needs of our employees. Based in part on our proprietary CSI (Customer Service Indicators) program, it is a mission that is truly unique in the industry.

Partner with a successful company that built its mission statement around how the company operates each day:


    "Provide the best-in-class regional service defined by our Customer Service Indicators with cost-effective processes in an environment that respects employees and recognizes excellence."
 
 

Job Requirements

 Preferred Qualifications:

    * One year of call center customer service experience
    * Transportation industry experience
    * Type minimum of 40 wpm
    * Knowledge of Excel and other Microsoft Office products
    * Knowledge of AS400 Computer system
    * Bilingual in both Spanish and English


Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

770-232-4066

Contact Name:

not provided

Job Duration:

not provided

Phone:

770-232-5067

Email:

humanresources@saia.com

News - Saia, Inc.

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