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Saia, Inc.
Saia Inc. (SAIA), a regional trucker, is a triple threat. This Zacks #1 Rank (Strong Buy) is a value stock with a forward P/E of 13.7, is expected to see triple digit earnings growth in 2012 and has momentum as shares are at a 2-year high.Saia is a transportation company providing regional, interregional and national less-than-truckload service in 34 states. Headquartered in Georgia, the company has a network of 148 terminals. Read More
Address | 11465 Johns Creek Pkwy # 400, Duluth, GA, United States |
Website | www.saia.com/ |
Holding | No Holding Details |
View Company Page
Customer Service Representative Bilingual
Responsibilities include (but are not limited to):
Investigates problem shipments. Handles customer freight inquiries. Corrects freight billing. Traces shipments on internet.
The successful candidate will possess the following attributes:
* Exceptional customer service skills and strive to resolve customer issues in one call
* Ability to work in a fast pace environment with multiple priorities
* Excellent verbal and written communication skills
* Professionalism, patience and enthusiasm for helping customers
* Superior attendance record
In pursuit of, or have earned college degree
Bilingual in Spanish and English
Saia offers an excellent benefits package:
Health Insurance - Medical/RX/Vision/EAP with LOW COST employee contributions
Employee Only: $12.00 per week
Employee +1: $25.50 per week
Family: $37.50 per week
Employees with 10 or more years of service do not pay Employee Contributions!!
Other great benefits include:
*Optional Dental Insurance
*Free Basic Life Insurance and Accidental Death & Dismemberment insurance
*Free Short-term disability
*Optional Long-term disability coverage
*Other optional benefits such as supplemental life insurance, supplemental accidental death & dismemberment, critical illness insurance
*401(k) plan with immediate vesting
*Paid Vacation days, holidays and Personal/Sick Day
*Direct Payroll Deposit
*Paid weekly
*Employee Stock Purchase plan
*Credit Union
*Scholarship program
*Employee recognition programs
Become part of the mission…
At Saia, we are guided by a three-part mission that recognizes both our customers' needs as well as the needs of our employees. Based in part on our proprietary CSI (Customer Service Indicators) program, it is a mission that is truly unique in the industry.
Partner with a successful company that built its mission statement around how the company operates each day:
"Provide the best-in-class regional service defined by our Customer Service Indicators with cost-effective processes in an environment that respects employees and recognizes excellence."
Job Requirements
Preferred Qualifications:
* One year of call center customer service experience
* Transportation industry experience
* Type minimum of 40 wpm
* Knowledge of Excel and other Microsoft Office products
* Knowledge of AS400 Computer system
* Bilingual in both Spanish and English
Other Job Information
Vacancy type: |
Full Time | Contact Mode: |
not provided |
Fax: |
770-232-4066 | Contact Name: |
not provided |
Job Duration: |
not provided | Phone: |
770-232-5067 |
Email: |
humanresources@saia.com |
TalentOne Job Information
Customer Service Customer Service Representative
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