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OCBC Singapore

The Oversea-Chinese Banking Corporation Limited, abbreviated as OCBC Bank, is a publicly listed financial services organisation with its head office in Singapore. OCBC Bank is one of Singapore's leading local banks, with group assets of more than 224 billion SGD. It has one of the highest bank credit ratings in the region. As of November 2010, the bank is the largest local bank in Singapore by market capitalisation. However, it is the smallest local bank in Singapore by global presence. The ... Read More

Address      OCBC - Centre, 65 Chulia St, Singapore 049513
Website      www.ocbc.com
Holding      No Holding Details

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Account Services Clerk

Job Purpose: To handle daily processing/data input of customer requests on timely and accurate basis. Core Functions & Responsibilities: • Verify completeness of forms received from Branches / Business Units • Perform batching of documents for the various products • Perform scanning of documents • Perform quality data input • Perform quality check on images scanned and data input from team members • Perform administrative duties such as statistis, end day reconciliation, documents storage • Monitoring the production queue to ensure no over-producton and to achieve In Time processing • Escalate exception cases to Line Supervisor / Team Lead promptly Other Duties & Responsibilties: • Suggest ways to continuous process improvement • To multi-task and perform ad-hoc assignments given by Team Lead Key Performance Indicator (KPIs) • Ensure all documents processed within the stipulated SLA • To achieve high productivity and zero defect rate and reduce operation losses • Maintain good working relations and teamwork with colleagues • Comply 100% to operational risk and regulartory requirements (ie. Banking Secrecy, Anti-Money Laundering etc.) Job Requirements: • GCE O/A/N Levels • Able to start work by Jan 2013

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