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Neogen Corporation

 Founded in 1982, Neogen Corporation (NASDAQ: NEOG) has grown to more than 600 employees in multiple U.S. and international locations, and a worldwide presence. Neogen develops, manufactures and markets a diverse line of products dedicated to food and animal safety.The Company’s Lansing, Mich.-based Food Safety Division develops and markets dehydrated culture media, and rapid diagnostic test kits to detect foodborne bacteria, spoilage organisms, mycotoxins, food allergens, genetic modificatio... Read More

Address      620 Lesher Place Lansing, MI 48912 USA
Website      www.neogen.com/
Holding      No Holding Details

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Customer Support Scientist

 Primary functions are to support customer centric activities to satisfy the data needs of GeneSeek clients, assisting with customer communications, and other related customer service duties. This position may also indirectly aid in driving the complex sale/marketing of current and yet to be developed genomic and diagnostic products into the agricultural biotechnology industry as a result of their interaction with the client. Essential Duties and Responsibilities include the following, other duties may be assigned.

    * Work with product managers, customer support, and marketing/sales staff to communicate necessary data centric information for client projects
    * As time allows, assist with review of data prior to delivery to customers and various IT tasks.
    * Assist with the design/development of needed bioinformatic  and/ or data analysis tools
    * Performing various customer centric tasks as directed by the Director of Marketing/Sales/Support      
    * Record any customer related telephone calls or e-mails into CRM system
    * Assist with any on-site visits by customers
    * Seeks opportunities to represent and position Neogen Corporation as a serious participant in the successful development and marketing of genomic based services and diagnostics to the Agricultural Biotechnology Industry.
    * Present technical presentations at tradeshows, customer locations, or upon customer requests
    * Other duties as assigned by supervisor

Education and/or Experience: BS in life sciences discipline such as Agriculture, Microbiology, Bioinformatics, Biochemistry, Chemistry, Genetics, etc. is required. Graduate degree (M.S.) in animal breeding/genetics, diagnostic testing, or genomic analysis is strongly preferred. Ability to handle large data sets and/or previous experience with PERL or R is a plus.

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Vacancy type:

Full Time

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Contact Name:

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Job Duration:

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