Technical Service Representative Information

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Neogen Corporation

Founded in 1982, Neogen Corporation (NASDAQ: NEOG) has grown to more than 600 employees in multiple U.S. and international locations, and a worldwide presence. Neogen develops, manufactures and markets a diverse line of products dedicated to food and animal safety.The Company’s Lansing, Mich.-based Food Safety Division develops and markets dehydrated culture media, and rapid diagnostic test kits to detect foodborne bacteria, spoilage organisms, mycotoxins, food allergens, genetic modificatio... Read More

Address	620 Lesher Place Lansing, MI 48912 USA
Website	www.neogen.com/
Holding	No Holding Details

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Technical Service Representative

Provide customer and internal technical support for Neogen's products, equipment, and services for residues, natural contaminants and food allergens by performing the following duties. Essential Duties and Responsibilities include the following, other duties may be assigned.

Laboratory

    * Analyze samples with Neogen’s test kits, according to kit instructions, per customer, sales and other’s request.
    * Generates and analyzes data from a variety of laboratory techniques and analytic instrumentation
    * Participate in internal alpha and beta site evaluations.
    * Performs validation studies to replicate results and to verify results with industry or scientific literature standards.
    * Calibrate analytical instrumentation.
    * Participate in sample proficiency programs such as FGIS/GIPSA, FAPAS, and AOCS
    * Repair Equipment.
    * Prepare reference material for Neogen Check Sample Programs and aid in administration of these programs.
    * Tabulates and graphs data, and prepares technical reports for senior personnel.
    * Participate in kit validations for additional commodities.
    * Evaluates competitor products to find deficiencies that put Neogen products at an advantage.
    * Participate in kit validations for agencies including; FGIS/GIPSA, AOAC, etc.
    * Perform tasks essential to maintaining ISO Certification.

Sales and Customer Support

    * Problem solving and trouble shooting for diagnostic kits and components
    * Assists in sales, customer, distributor and new hire training.
    * Provide phone or on-site technical support regarding kit components and performance
    * Travels up to 25% of the time for customer training, support and/or trouble shooting.

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	517/372-2006	Contact Name:	not provided
Job Duration:	not provided	Phone:	517/372-9200
Email:	foodsafety@neogen.com