Project Manager (CREST) Information

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National Library Board

At the National Library Board (NLB), our commitment is to bring the world’s knowledge to Singapore and to create a positive social and economic impact beyond expanding the learning capacity of the nation. Powering the knowledge-based economy with an extensive network of libraries and information centres, NLB offers an environment that fuels your imagination and passion for a rewarding career. Read More

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Project Manager (CREST)

Responsibilities Support CREST Shared System Centre (SSC) Head in the day-to-day management and operations of the SAP CREST SSC services Responsible for the Human Resource domain providing support to the 5 agencies which include application management, Service Level Agreement (SLA) management, performance measurement and CREST SSC management Manage agencies' expectations and ensure optimum harmonisation of requirements across the agencies representatives for one or more services Monitor and provide close status updates on the progress of projects assigned Manage conflicts that may arise between the vendor and the agencies Enforce contractual commitment of the vendor with respect to the tender specification and negotiate with vendor on scope issues Manage new requests and projects from agencies, which include sizing the requests to be done and synergising with other agencies requests Work with interested agencies and vendor to understand agencies' needs and manage the implementation of new agencies joining CREST as separate projects Enforce necessary processes, security and quality requirements Manage the CREST Project Management Office Requirements Bachelor Degree in Computer Science or equivalent 8 - 12 years of relevant experience in IT application and system support, preferably with knowledge in SAP HR Strong domain knowledge in Human Resource Management and Development is highly preferred Experience in Government projects an added advantage Skills in interpreting the IT needs of users and clients Good interpersonal skills and positive attitude Good command of English and communication skills