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National Library Board

At the National Library Board (NLB), our commitment is to bring the world’s knowledge to Singapore and to create a positive social and economic impact beyond expanding the learning capacity of the nation. Powering the knowledge-based economy with an extensive network of libraries and information centres, NLB offers an environment that fuels your imagination and passion for a rewarding career.  Read More

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Project Manager (IT - eServices) (InfoComm)

Job Responsibilities

  • Manage the entire Software Development Life Cycle (SDLC) of projects through its various phases
  • Coordinate with user departments in gathering requirements, and work with Solution Architects to verify solutions proposed by vendors and in-house developers
  • Ensure processes and documentation adheres to ICD Quality Management Standards and are compliant with ISO and Instructional Manual (IM) requirements
  • Represent ICD for audit of IT system and resolution of audit findings, if any
  • Lead and advise team on technical issues, and analyse service request requirements and impact of change
  • Plan and manage hardware/software upgrades and ensure operational systems are well tested
  • Track and manage all incidences arising from ServiceDesk, and ensure they are resolved or escalated to other support staff/vendors in a timely manner
  • Review monthly statistics on incidences and service request, and generate the necessary performance indicator/management reports
  • Manage the interface and integration requirements between IT application systems


  • Bachelor Degree in Computer Science or equivalent
  • 2 to 5 years of relevant experience in IT applications system project management (e.g. cost management, risk assessment and management, and vendor management)
  • Well versed with Software Development Life Cycle (SDLC) methodologies
  • Proven technical experience in internet portal development and its associated technologies, in particular Service Oriented Architecture, System Engine Optimisation and Web Services
  • Possess skills in interpreting IT needs of users / clients
  • Possess good command of English and communication skills

Other Job Information

Vacancy type:

Full Time

Contact Mode:

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Contact Name:

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Job Duration:

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