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Nabors Industries Ltd
Effective January 1, 1987, the organization currently known of as Nabors Industries Ltd. began operation under the current management team. At that time, a new board of directors was appointed which included Eugene M. Isenberg in the role of Chairman and Chief Executive Officer. Under the current management's leadership, Nabors has become the world's largest provider of land and platform drilling contract services for exploration and development of oil, gas and geothermal wells.In 1987, Nabor... Read More
Address | Crown House Second Floor 4 Par-la-Ville Road Hamilton, Bermuda HM 08 |
Website | www.nabors.com/ |
Holding | No Holding Details |
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SUPPORT ANALYST
Description
POSITION SUMMARY, DUTIES, AND RESPONSIBILITIES
For all assigned applications:
• Quickly learn system functionality and database structure
• Assist users with proper use of the application
• Track and manage all issues raised by users
• Communicate and escalate critical system issues as needed
• Work with users to understand and recreate system problems
• Communicate issues effectively to developers and work with team to create the solution
• Deploy solution to test environment and verify fixes
• Produce well-written release notes
• Perform regression testing, and coordinate user testing sessions
• Own the quality of assigned applications
• Coordinate production move with deployment team and verify move success
• Using SQL skills, troubleshoot and solve data related application issues
• Work with business analyst and manager to plan and test upgrades and new systems
• Design and develop test plans and test cases
• Be accountable for timely completion of tasks and following standards
• Adhere to company and IT policies and procedures, and work requirements
Qualifications
• Have a bachelor's degree or higher in computer science or engineering from a four-year accredited university
• Have coursework or 2 year experience in SQL
• Be a savvy internet user
• Be excellent at solving difficult problems
• Have excellent communication and time-management skills
• Possess excellent customer service skills
• Be self-motivated, dependable, and be able to work independently
• Have the ability to thrive in a fast-paced environment with changing priorities
We are seeking bright, highly motivated individuals who can quickly learn our systems and business processes to support several applications. Our team members serve as liaisons between users and development. Our department is a dynamic, fast-paced environment with highly skilled engineers who solve complex problems and utilize new technologies (including mobile solutions). We offer competitive salary, group health insurance, a retirement savings plan and eligibility for cash bonuses pursuant to annual performance reviews.
Additional Information
Other Attractive Skills (not required):
*
Experience with PL/SQL
*
Experience using TOAD
*
Software development using C++, C#, or Java
*
Automated testing of web applications
*
Testing mobile applications
Other Job Information
Vacancy type: |
Full Time | Contact Mode: |
not provided |
Fax: |
(441) 292-1334 | Contact Name: |
not provided |
Job Duration: |
not provided | Phone: |
(441) 292-1510 |
Email: |
not provided |
TalentOne Job Information
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