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NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, to help the nascent IT industry overcome its human resource challenges, has today grown to be amongst world’s leading talent development companies offering learning solutions to Individuals, Enterprises and Institutions across 40 countries. Leading IT journal Dataquest has conferred upon NIIT the ‘Top IT Training Company’ award success... Read More

Address      85, Sector 32, Institutional Gurgaon 122001 India
Website      www.niit.com/
Holding      No Holding Details

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Voice & Accent Coach - Noida- 1 Year Contract

Monitor Call/Emails ,Coach & Give Feedback Measuring the calls/emails on compliance,process,customer satisfaction, accuracy,soft skills, voice Manage monitoring & feedback targets Take escalted calls Make and report quality dashboards Mentor new joinees ,Coduct refreshers Compliance audit , Report TL/agent performance Maintain Red/Yellow/Green tracker and share progress on performance metrics Drive motivation Salary:INR 4,00,000 - 5,50,000 P.A Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Training Role:Voice & Accent Trainer

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Full Time

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