Solution Engineer Information

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NICE-Systems Limited

NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the ent... Read More

Address	NICE Systems Inc. - Security Sector 301 Rt 17 North 10th Floor Rutherford NJ 07070 USA
Website	www.nice.com/
Holding	No Holding Details

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Solution Engineer

Responsibilities:

Assist in the selling process of NICE Systems solutions to prospects and current customers.

    * Support the sales team – responsibility for the technical aspects of the sales process
    * Lead in specifying the integration solutions
    * Ownership of and prompt responses to RFP/RFI documents
    * Responsible for Project Reviews, including:
          o Technical analysis of customer requirements
          o Technical negotiations with customers
          o Creating configurations / quotes for customers
          o Preparation and sign off of technical proposals for customers
    * Act as an integral team member working to achieve regional and team sales goals
    * Manage pending sales situations from a technical pre-sales perspective, working along with Sales Directors and Regional Sales Managers both in-house and on-site, providing all support for achieving success in sales
    * Participation in trade shows
    * Assisting in training channel partners
    * Approximately 30+% travel required
    * Other duties may be assigned

Education:

    * A BS or preferably a MS degree in a technical discipline and three years industry experience in telecommunications / call center technology

Requirements:

    * Knowledge in the following areas is critical: CTI, CRM, Voice recording, PBX/ACD, WEB/Internet, NT server/SQL server, Database knowledge, computer H/W & networking
    * Previous Pre-sales experience is a definite plus
    * Superior people skills
    * Exceptional presentation and demo capabilities
    * Strong verbal/written communication skills
    * Self motivated, highly organized and team-oriented

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	972 9 743 4282	Contact Name:	not provided
Job Duration:	not provided	Phone:	972 9 775 3777
Email:	nicesystemsemea@nice.com