Customer Service Representative Information

Job Details

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NASB Financial Inc

North American Savings Bank was founded in 1927 on the principles of strength and security. Today, as a locally-owned bank with more than $1 billion in assets, we continue to do what we do best—provide strong, conservative leadership and profitably navigate the ups and downs of the economy, while providing a safe and secure place for your deposits.NASB operates nine deposit branch locations, four residential loan origination offices, and one residential construction loan origination office,... Read More

Address	North American Savings Bank 12520 S. 71 Highway Grandview, MO 64030
Website	/www.nasb.com/
Holding	No Holding Details

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Customer Service Representative

Job Description

Front line paying and receiving teller. Process customer transactions accurately and efficiently. Provide superior customer service, by greeting each customer as they enter the bank, answering the phone promptly, and taking ownership of each interaction. Maintain a positive, friendly, and professional attitude at all times. Refer, promote and cross-sell the Bank’s products and services to customers. Effectively perform all aspects of daily operations, including: cash controls, balancing, fraud prevention, customer identification, and the handling of all customer transactions. Other miscellaneous duties as assigned.

Hours: Must be available and flexible for shifts between 7:00 am – 7:00 pm, Monday – Friday, and every other Saturday
Skills/Requirements

    * 1-3 years cash handling or teller experience required
    * High school diploma or equivalent required
    * Professional appearance and manner
    * Good communication skills (both oral and written)
    * Good time management and organizational skills – must be detail-oriented and thorough
    * Good public relations skills and math aptitude
    * Previous sales experience
    * Computer literate – experience using all Microsoft Office applications
    * Good 10-key skills