Quality Engineer Information

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Microsoft Corporation

Every successful corporation has a responsibility to use its resources and influence to make a positive impact on the world and its people. Microsoft’s Global Citizenship Initiative is focused on mobilizing our resources across the company and around the world, to create opportunities in the communities where we do business, and to fulfill our commitment to serving the public good through innovative technologies and partnerships.Microsoft Community Affairs provides training and tools that cre... Read More

Address	5404 Wisconsin Ave, Suite 700 Chevy Chase, Maryland 20815
Website	www.microsoft.com/
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Quality Engineer

The Quality and Business Excellence team focuses on helping business leaders drive Microsoft’s business results targeting revenue growth, quality, productivity and customer satisfaction. QBE works with talented individuals and teams to build skills, sustainable processes and best practices to manage our business predictably while delivering on our scorecards and customer commitments. We’re focused on building and retaining Microsoft’s intellectual property and making it widely available so that we tackle business problems on a continuum, getting better and better over time, and staying ahead of market expectations.

This Master Black Belt resource will be supporting Sales and Marketing IT (SMIT) as defined by the MSIT Business Process Alignment Transformation. The SMIT Business Process Unit covers 2 key process areas which are “Awareness to Lead” and “Lead to Order”. This role will partner with the SMIT leadership team to drive consistent and targeted communication of products and services through internal and external channels, to build brand awareness, foster brand advocacy, drive demand and generate high quality leads. The right candidate will also play a key leadership role in the Transformation process, coordinating work across all QBE teams to ensure strong alignment to MSIT investments across the different client groups.

This Master Black Belt resource will also provide mentorship to Black Belts by sharing best practices and knowledge around Six Sigma tools & methodologies, project management and team leadership, plus mentoring skills for Green Belts and their projects. This right resource must be able to quickly understand the business in order to recommend improved, strategic and sustainable solutions as well as identify further opportunities for improvement. Master Black Belts will partner closely with senior leadership in their home organization and their business partner organizations in Sales and Marketing. This demands high proficiency in clear communication, navigating political landscapes, change management, and the ability to effectively influence with limited authority. Master Black Belts are expected to participate in the Six Sigma community at Microsoft through engagement with other Six Sigma professionals, driving the standardized certification process across the enterprise, and actively supporting & participating in the Six Sigma training program.

Work under this role is divided as follows
o 70% of the time driving multiple long term projects with high complexity, strategic value, and executive visibility
o 20% of the time mentoring Black Belts across the enterprise
o 10% of the time advancing the Six Sigma program and community

10+ years of related experience
Bachelor’s degree required, preferably in IT or Business; graduate degree preferred
Six Sigma Master Black Belt Certification or equivalent experience preferred, minimum BB certification required

Experience in strategy and/or management consulting preferred
Strong written/oral communication skills required along with desire to communicate with business leaders
10+ years of relevant transactional business experience within IT or other relevant functions.
Experience with large IT systems BRD work and deployment (e.g. ERP, CRM, etc) preferred
Demonstrated ability to motivate self and others, has the ability to mentor and coach others
Conflict/Negotiation management; ability to impact and influence at a GM or VP level
ITIL or Project management experience
High energy individual with a “can do” attitude
Strong process orientation skills; ability to develop enterprise-wide solutions
Good analytical and organization skills
Experience using Word, PPT, MS Project, Visio, and Excel

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	not provided
Job Duration:	not provided	Phone:	+1-425-8828080
Email:	http://www.microsoft.com