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MedAssets, Inc.

MedAssets, Inc. provides technology enabled products and services for hospitals, health systems, and other non-acute healthcare providers in the United States. It operates in two segments, Spend and Clinical Resource Management, and Revenue Cycle Management. The Spend and Clinical Resource Management offers a suite of cost management services, supply chain analytics, and data capabilities; medical device and clinical resource consulting, which includes implantable physician preference items, ... Read More

Address      100 North Point Center East Suite 200 Alpharetta, GA 30022 United States
Website      www.medassets.com/
Holding      No Holding Details

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Software Developer

 Job Purpose: The Software Support Analyst will be responsible for providing Second Level support to Revenue Cycle Technologies applications. This will include but is not limited to application support, data analysis, quality assurance, and implementation. Persons applying for this position should be tech savvy with strong analytical and communication skills.

Essential Duties & Responsibilities:
-Assist in providing application support, including troubleshooting of Revenue Cycle Services products
-Record, Track and Coordinate resolution of application system and data issues
-Deliver high-quality and timely responses to service and support inquiries
-Maintain existing software systems by identifying and proposing solutions for software defects
-Root Cause analysis
-Handling escalation requests in a timely manner
-Monitor multiple projects/systems on a daily basis
-Creating and maintaining internal reports on SSIS Report Server
-Requests/submit operational and product design enhancements and participate in the development
-Participate in regular meetings with Development and Account Management, providing priorities for defects
-Maintain and Update operational documentation

Minimum Knowledge, Competencies & Qualifications:
-BA/BS in Computer Science or related field
-Experience writing C#/.NET is a plus

-Experience working with customer support/client issue resolution management
-Experience with SQL Server Management Studio, Query Analyzer, or similar tools
-Knowledge of relational databases
-Knowledge of Microsoft operating systems and Office products
-Solid verbal and written communication skills
-Demonstrated strategic problem solving and advanced analytical skills
-Ability to both work independently and collaborate with other team members
-Results and quality-oriented

Travel: No travel is required

Physical Demands:
While performing the duties of this job, the employee is regularly required to sit for long periods of time working at a computer. The position requires the ability to talk or hear and is frequently required to use hands to finger, handle, or feel. The position is occasionally required to stand, walk, and reach with hands and arms.  The employee must occasionally lift and/or move up to 10 pounds.

MedAssets is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided



Contact Name:

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Job Duration:

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