Marsh & McLennan Companies, Inc.

Marsh & McLennan Companies, Inc., a professional services company, provides advice and solutions in the areas of risk, strategy, and human capital. It operates in two segments, Risk and Insurance Services, and Consulting. The Risk and Insurance Services segment provides risk management and insurance broking, reinsurance broking, and insurance program management services for businesses, public entities, insurance companies, associations, professional services organizations, and private cli... Read More

Description
As the world's leading insurance broker and risk advisor, Marsh is devoted to finding the opportunity in risk. Companies look to us to help them navigate the daunting global risk landscape, seeing risks others don't and unlocking opportunities others can't. With 25,000 employees and annual revenues approaching $5 billion Marsh serves more clients in more industries worldwide than any firm in our industry. We are looking for talented professionals to join our team.
 
The successful candidate will exemplify Marsh’s IGNITE Operating Principles, the behaviors that guide our conduct and growth - In Touch: Get out in front by being informed and being connected; Genuine: Be authentic with clients and each other; Nimble: Be flexible and move quickly to deliver quality results; Inclusive: Be open to diverse ideas, experiences and backgrounds; Trusted: Stand for integrity and ethical behavior; and Engaged: Actively participate in making Marsh extraordinary.
 
We are seeking a Senior Consultant I in our Clinical Healthcare National department. Located in San Francisco
 
General Summary
Experienced clinical healthcare consultant with expertise in the area of Academic Medical Universities. Consulting experience in the following areas: Risk Management, Quality Management, Regulatory Compliance, Accreditation and Case Management  
 
Essential Functions

    * Client Service:
          o Helps clients and other team members by serving as a resource on products and services in healthcare.
          o Directs analysis of client needs develops project outlines and recommends suitable approaches or options to consider.
          o Uses facilitative and diagnostic skills to assist clients in the articulation of complex problems.
          o Actively uncovers concerns or issues that may be unclear to the client.
          o Develops the scope of work, project requirements and work plans to accomplish client goals
          o Matches products and services in own specialty to client’s key needs.
          o Develops or uses systems to organize and track information.
          o Enhances the creativity and effectiveness of materials that reflect an understanding of more complex client, project and technical issues.
          o Lead client implementations teams, suggest key performance indicators, and directs measurement of results.
          o Performs peer reviews, confirms client expectations, and monitors client satisfaction of deliverables and services.
          o Respect and maintain client confidentiality.
    * Project Management:
          o Follow, promote, and facilitate the adoption of the continuous risk improvement methodology.
          o Suggests, develops and applies objective criteria for measuring important processes.
          o Reviews and enhances suggested new ways and/or formulates new approaches of applying processes and technologies.
          o Responsible for developing and managing profitable project budget, as well as negotiating changes.
          o Responsible for the development of pricing of projects and securing appropriate selection of resources.
          o Responsible for the development and securing of client statements of work.
          o Complies with company policy and procedures for timekeeping, expense reporting and billing.
    * Communications:
          o Develops and effectively delivers complex written and oral communications, such as proposals, technical concepts and deliverables.
          o Creates templates or other written materials to be utilized by other consulting colleagues.
    * Business Acumen:
          o Articulate internal and external business goals and overall strategies needed to attain these goals.
          o Directs best practices and resources in a specialty area with identified business need.
          o Complies with and checks performance against professional standards and best practices.
    * Client development:
          o Develops new and expanded business opportunities.
          o Coordinates business development activities (e.g. seminars, mailings, etc.).
          o Directs, performs, or reviews research (e.g. reviews annual report, financial data, benchmarking, etc) for business development purposes.
          o Utilize and develop spheres of influence to develop new and expanded business.

Additional Responsibilities

    * Colleague development:
          o Creates or seeks opportunities to develop new skills and broaden and deepen knowledge for yourself and colleagues.
          o Creates a team environment of continuous feedback and idea sharing.
          o Involved in external associations to enhance knowledge and  technical abilities.
    * Teamwork:
          o Leads team planning and implementation activities.
          o Openly shares information and own expertise with integrated teams to accomplish goals.

 
Qualifications
Knowledge:

    * 5+ years of clinical healthcare consulting experience.
    * Consulting experience in Risk management, Patient Safety, Quality Management, , Accreditation and Case Management.
    * Regulatory Compliance experience with OIG, CMS and California title 22
    * Knowledge of HIPAA compliance
    * Preference given to the following credentials: BSN, CPHRM, CPHQ, CHC

Skills:

    * Perform and direct advanced research and analysis.
    * Identify problems and apply solutions.
    * Organization and Resource (People, projects, time) Management.
    * Excellent Communications (Oral and Written).
    * Develops and maintains client relationships.  Develops and closes business opportunities.
    * Proficient in company sanctioned software and systems, as well as relevant use of Internet.
    * Attention to detail.
    * Proficient in English language (speaking, reading and writing).
    * Effectively manages and leads staff.

Physical Requirements:

    * Travel required (domestic and international travel possible).

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