[The logo is protected from the company]

Marsh & McLennan Companies, Inc.

Marsh & McLennan Companies, Inc., a professional services company, provides advice and solutions in the areas of risk, strategy, and human capital. It operates in two segments, Risk and Insurance Services, and Consulting. The Risk and Insurance Services segment provides risk management and insurance broking, reinsurance broking, and insurance program management services for businesses, public entities, insurance companies, associations, professional services organizations, and private cli... Read More

Address      1166 Avenue of the Americas New York, NY 10036 United States
Website      www.mmc.com/
Holding      No Holding Details

View Company Page
Apply to job

Customer Service Consultant

Description
Marsh is the world's largest risk and insurance services firm, delivering superior risk management and insurance broking solutions. We have 25,000 staff globally and deliver services across every capital city in Australia. Our strength is our people: their commitment, their expertise, and their customer service excellence.
 
Come and work for Marsh and enjoy the benefits of a world leader:

    * Become part of a global leader that has one of the strongest reputations in its industry: - ‘Broker of the year’ four years running;
    * Enjoy the benefits of our highly regarded ‘wellness package’ including a health plan, staff discounts, salary continuance and more;
    * Have access to the Marsh Ubniversity and the best in the industry training opportunities including study benefits and support.

We currently have a vacancy for a Customer Service Consultant to join our insurance team in a permanent full time capacity. Representing a world leader in the telecommunications industry you will be a valued member of this 16 person team.
 
To be successful in this role you will need to be able to manage a high volume of customer enquiries in addition with administration requirements. We are seeking an employee who is friendly, proactive, and able to professionally represent our client. By nature this team is supportive, collaborative and driven to provide exceptional customer services on behalf of our client.
 
Key responsibilities:

    * Answering inbound calls;
    * Claim assessment;
    * Assisting with general insurance related enquiries regarding mobile phone replacement accounts;
    * Representing the client professionally and dealing with calls in a courteous manner;
    * Data entry: documenting enquiries and processing the required information;
    * Relaying accurate policies and information to customers;
    * Supporting Team Leaders on initiatives;
    * Keeping records and the database up to date.

Qualifications
Standard working hours are between Monday to Friday in rotating shifts starting as early as 8:00am and finishing as late as 6:10pm.
 
The successful candidates will demonstrate outstanding customer service skills, and the ability to handle all types of customer enquiries. You will need to execute a clear and pleasant phone manner, a professional work ethic, and the ability to interact with people at all levels. Working within this great environment, you will receive on going training and exposure into a professional customer service environment.

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

212-345-4808

Contact Name:

not provided

Job Duration:

not provided

Phone:

212-345-5000

Email:

david.eslick@marshmc.com

TalentOne Job Information

Customer Service Customer Service Representative

Open Jobs - Marsh & McLennan Companies, Inc.

News - Marsh & McLennan Companies, Inc.

Related Jobs

operations and restaurant management

Nathan's Famous has a corporate committment to service e ...   [more]

Customer Service Representative

 Job Summary:Carlisle Construction Materials Incorporate ...   [more]

Customer Service Representative Bilingual

Responsibilities include (but are not limited to):Invest ...   [more]

Customer Service Representative Bilingual

<div style="overflow: auto; height: 80%; clear: both; ...   [more]

Customer Service Representative Bilingual

<div style="overflow: auto; height: 80%; clear: both; ...   [more]

Customer Service Representative

Position SummaryThe Customer Service Representative is t ...   [more]

Customer Service Representative

DescriptionThe qualified candidate will provide customer ...   [more]

Customer Service Representative

General Summary: Supports existing policyholders through ...   [more]

Expand

Collapse