Customer Service Representative Information

Job Details

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Marsh & McLennan Companies, Inc.

Marsh & McLennan Companies, Inc., a professional services company, provides advice and solutions in the areas of risk, strategy, and human capital. It operates in two segments, Risk and Insurance Services, and Consulting. The Risk and Insurance Services segment provides risk management and insurance broking, reinsurance broking, and insurance program management services for businesses, public entities, insurance companies, associations, professional services organizations, and private cli... Read More

Address	1166 Avenue of the Americas New York, NY 10036 United States
Website	www.mmc.com/
Holding	No Holding Details

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Customer Service Representative

Description
The qualified candidate will provide customer service and administrative support to an underwriting unit in the company. Duties include handling client calls for coverage/information; entering and compiling data; performing routine clerical tasks to relieve underwriter of administrative details; and entering new business applications and processing standard renewals. Position provides general support throughout the underwriting process and assists team in meeting business plan objectives.

Job Responsibilities include:

    * Entering new business and renewal applications
    * Processing and distributing applications
    * Reviewing correspondence, records, and reports to select routine matters for processing
    * Handling client inquiries, including answering incoming calls as well as initiating outgoing calls.
    * Handling binder issues and following up with underwriter quotes
    * Following up with clients for payment
    * Reviewing and issuing policies according to underwriter's direction
    * Processing Term letters
    * Handling incoming and outgoing faxes
    * Processing daily work requests and assisting in managing accounts receivables
    * Supporting Program Manager on execution of business plan as assigned

Qualifications

    * High school diploma or equivalent
    * 2 years business experience
    * Proven experience with customer contact
    * Basic knowledge of Microsoft Word, Excel, and PowerPoint
    * Accurate data entry
    * Organized, with attention to detail
    * Good customer service attitude
    * Ability to multi-task and work independently

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	212-345-4808	Contact Name:	not provided
Job Duration:	not provided	Phone:	212-345-5000
Email:	david.eslick@marshmc.com