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Marriot International

MARRIOTT INTERNATIONAL, INC. (NYSE:MAR) is a leading lodging company with more than 3,400 lodging properties in 68 countries and territories. Marriott International operates and franchises hotels under the Marriott, JW Marriott, The Ritz-Carlton, Renaissance, Residence Inn, Courtyard, TownePlace Suites, Fairfield Inn, SpringHill Suites and Bulgari brand names; develops and operates vacation ownership resorts under the Marriott Vacation Club, The Ritz-Carlton Destination Club, and Grand Reside... Read More

Address      Marriott International, Inc. 10400 Fernwood Road Bethesda, MD 20817 301/380-3000
Website      www.marriott.com/
Holding      No Holding Details

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Global Account Executive,


The Sales Executive is responsible for providing sales support to the Area Sales Leader for the purpose of pulling through business (group, transient and extended stay) from Sales Transformation deployed accounts, particularly those located outside of the Sales Transformation market for the stakeholder hotels in the market. The position will report to the Market Sales Leader and receive day-to-day direction from Area Sales Leaders. The position will work closely with account leaders within the greater Sales Transformation organization (e.g. Global Account Executives, Market Account Executives, Area Account Executives, and Business Development Managers) as an additional resource to support the sales pull through of identified deployed accounts for specific stakeholder hotels. This position will only call on customer accounts as a follow-up measure with specific direction from the Market Sales Leaders and Area Sales Leaders. It will provide the second effort of proactive solicitation after the account has been contacted by the appropriate account manager. The incumbent will utilize Marriott's SFAWeb|CI technology and other Marriott information systems (e.g. MRDW, MarRFP-SAPP) to understand the deployment and value of the accounts deemed important for their stakeholder hotels.


Education and Experience


· High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.


· 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.


· 2-year degree and 2 years experience in the sales and marketing, guest services, or related professional area

· Previous experience in hospitality and sales discipline.

· Knowledge of property-specific business segments (e.g. group, catering, transient).

· Knowledge of Marriott and hospitality industry.


The Sales Executive will take direction from the Area Sales Leader in their market on pulling through business to stakeholder hotels from deployed accounts and neighborhood targets. Overall, the position is accountable for the following:

· Assist Area Sales Leader (ASL) in identifying the top accounts of each stakeholder hotel, determine deployment structure, identify account manager, and coordinate efforts to pull-through business from the accounts for the stakeholder hotels.

· Assist ASL in identifying share shift targets

· Navigate sales channels across Sales Transformation markets, contacting account leads on top accounts for stakeholder hotels for the purpose of growing account share.

· Keep appropriate sales channels informed of trending and/or opportunities with their accounts, as needed

· Keep sales channels informed about hotel updates, differentiators, customer feedback, and referrals.

· Assist out-of-market account leaders with in-market pull through, and assist GM at stakeholder hotel with site visit coordination.

· With direction from ASL, operate as "second line of support" in contacting customers directly. (i.e. visit neighborhood targets or non-deployed accounts uncovered by Business Development upon the direction of ASL).

· Work collaboratively with Business Development regarding the direct follow up effort with neighborhood targets and small business accounts. Ensure regularly scheduled planning meetings are set with BD to plan approach on solicitation of existing and share shift accounts.

· Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc.

· Assist ASL in developing list of neighborhood targets for Business Development to contact and include relevant local or property intelligence to assist with call

· Review and leverage business intelligence provided by Sales & Marketing Planning and Support when necessary.

· Build and maintain rapport with internal stakeholders (e.g. GMs, ASLs and Sales Office teams).

· Maintain up-to-date lead/account information on each target account in SFAWeb|CI in support of accurate reporting .

· Track weekly activities and relationship to revenue and room night production

· Provide SFAWeb|CI support, including research, data input and report generation, as required.

· Communicate with internal/external customers as directed.

· Understand and utilize all business processes written in support of Sales Transformation.

· Responsible for setting day-today priorities to complete assigned responsibilities. There may be significant variation in daily workload which requires constant, independent prioritization. Must be proficient at multi-tasking, shifting priorities as directed by supervisor or business needs.

· Perform other duties, as assigned, to meet business needs.

Other Job Information

Vacancy type:

Full Time

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