Head - Customer Loyalty Information

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Lifestyle International Pvt Ltd

Lifestyle International (P) Ltd, part of the prestigious Dubai based Landmark Group, started its operations in India with the launch of the first Lifestyle store in Chennai in 1999. In little over a decade"s time, Lifestyle has established itself amongst the leading retail companies in India. Positioned as a youthful, stylish and a vibrant brand, Lifestyle Departmental stores offers its customers not just the ease of shopping but also an enjoyable shopping experience. Each Lifestyle store bri... Read More

Address	8th Floor Delta Towers, Sigma Soft-tech Park, No.7,Whitefield Main Road BANGALORE,Karnataka,India
Website	www.lifestylestores.com
Holding	No Holding Details

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Head - Customer Loyalty

Support business performance and category penetration for Lifestyle across all concepts through increased footfalls. Generate consumer understanding, using TIC database to develop and implement marketing programs to achieve concept level plans. Loyalty Programs Manage the Inner Circle program through branding, consumer engagement plans and training of the TIC staff to manage customer interactions Manage the CRM system to support the Inner Circle program and provide reports for consumer tracking Drive revenue targets and member enrollment for Inner Circle Extend the customer loyalty program to the various other areas of business ensuring increased revenues and customer footfalls Build a strong consumer engagement plan to increase frequency of customer visits and their spend Visit stores for customer interaction, understand current trends and international practices in branding and introduce cost effective initiatives Aid retail operations through qualitative and quantitative consumer research (customer interviews, data analytics) Deploy strong data analytics program to aid concepts achieve their business objectives Ensure accuracy of data and constant updation Post launch ensure implementation of Inner Circle, CRM system integration, Inner Circle staff training and CRM orientation. Gift Voucher(GV) Sales Propose a business plan for GV and drive profitability Achieve both retail as well as institutional GV sales targets Space on Hire Generate revenue from Space on Hire by providing solutions to increase visibility for brands and to drive conversions Use the property manager software for effective Space on Hire and revenue maximization People Management Build, coach, develop and motivate the team to meet and exceed performance expectations Desired Profile Please refer to the Job description above Experience 9 - 13 Years Industry Type Retail / Wholesale Role Manager - Market Research / Consumer Insights / Industry Analysis Functional Area Marketing, Advertising, MR, PR, Media Planning Education UG - Any Graduate - Any Specialization PG - MBA/PGDM - Any Specialization, Marketing DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	RACHIT SHAH
Job Duration:	not provided	Phone:	+91 80 4179 6565
Email:	not provided