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LeVeL33 Pte Ltd

LeVeL33, a new concept dining venue looking for service minded and talented individuals.  Read More

Address      8 Marina Boulevard #33-01 • Marina Bay Financial Centre Tower 1 • Singapore 018981
Website      www.level33.com.sg/
Holding      No Holding Details

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Guest Relations Manager

Jobs Description:

  • You are responsible for the handling of all guest-related matters.
  • Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
  • Oversee the flow of guests into and out of the Restaurant.
  • Take restaurant phone, email and online reservations for the guests.
  • You will assist in daily operations and your duties include performing counter duty, attending to enquiries, handling feedbacks, and administrative tasks.
  • Work together with Restaurant Managers to maintain good relations with guests and manage reception area.
  • In addition, you will oversee and assist in events and activities.
  • Work together with Reservations executives to promote restaurant.
  • Handle event proposals and quotations.
  • Effectively manage on-site event activities to ensure optimal client satisfaction and event success.
  • Identify, plan and manage event strategies and activities to meet corporate goals.
  • Manage a team of 4-5 Hosts and all related HR issue pertaining to team.
  • Assist in Service from time to time when necessary.
  • Possess a working knowledge of reservations software systems (Chope system)
  • Basic knowledge of MS Words and MS Excel
  • Possess good organisational and interpersonal skills.
  • Excellent customer service skills.
  • Good written and verbal communication skills.
  • Able to work shift, weekends and public holidays.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Singaporean or Singapore PR ONLY.

Other Job Information

Vacancy type:

Full Time

Contact Mode:

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Contact Name:

not provided

Job Duration:

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