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JDA Software

JDA Software is a leader in global supply chain management, offering a broad portfolio of integrated planning and execution solutions and services to help firms manage the entire supply chain — from raw materials to finished products and into customers’ hands — through any channel. JDA’s recent merger with RedPrairie creates a company uniquely positioned to deliver robust, integrated supply chain solutions that address the complexities of today’s global, consumer-driven marketplace. Built ... Read More

Address      132/133 Divyashree Technopolis Yamalur Post Off Airport Riad BANGALORE Karnataka India
Website      www.jda.com/
Holding      No Holding Details

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Sr. Network Administrator / Network Architect

This is with reference to your resume posted on jobsite. Kindly go through the below company profile & requirement and do let us know your interest. JDA Software Group, Inc. The Supply Chain Company, (Product development MNC) it has been serving the supply and demand chain for nearly 30 years and its headquartered in Scottsdale, Arizona and has offices in major cities in the United States, Asia Pacific , Canada, Latin America, Europe and the Middle East. JDA is the leading provider of innovative supply chain management, merchandising and pricing excellence solutions worldwide. JDA empowers more than 6,000 companies of all sizes to make optimal decisions that improve profitability and achieve real results in the discrete and process manufacturing, wholesale distribution, transportation, retail and services industries. With an integrated solutions offering that spans the entire supply chain from materials to the consumer, JDA leverages the powerful heritage and knowledge capital of integrated brands including RedPrairie, i2 Technologies, Manugistics, E3, Intactix and Arthur. Additional Information about the Company Can be founded at www.jda.com DESCRIPTION: The Information Technology department of JDA is seeking a Sr. Network Administrator / Network Architect for day-to-day operations, support and maintenance of JDAs global Network and Voice Infrastructure.Ensures that these Network devices, circuits and services run as expected and any deviations from the acceptable availability and performance limits is handled quickly and professionally. Accountable for metrics like SLA compliance, Mean time to respond/resolve, Customer Satisfaction, Uptime of Network devices, Circuits and services. ROLES AND RESPONSIBILITIES: Be part of the global Network team responsible for day-to-day operations of the Global Network, WAN, MPLS, Internet, LAN, Wireless, Network Monitoring tools, Syslog, WAAS, Firewalls, VPN, AAA, Load balancers, Web Control Systems, VoIP, Audio Conference and Datacenter network Nexus. Recover from the incidents quickly and implement long term fixes to avoid recurrences of incidents. Interacting with IT staff or vendors in performing complex testing, support and troubleshooting functions. Responsible for asset management, change management, configuration management, Documenting standards and operating procedures, up to date network and voice related documentation, Architecture Diagrams etc. And acting as technical resource to the IT staff and systems users. To be able to assist in ensuring a 99.99% availability of all network and systems components including the appropriate, timely escalation and notifications to management and user communities. DESIRED PROFILE: Must have very good working experience supporting, maintaining, administering installing Core Cisco technologies (Routers, Switches, Wireless LAN Controllers, Firewalls & VPN ASA & Checkpoint, WAAS, Nexus, CSS, Ironport etc..) Strong hands on experience in designing, implementing, and configuring, troubleshooting and monitoring complex and enterprise networks. Understanding of RADIUS, TACACS+, and LDAP authentication Experience with Cisco Secure ACS Good knowledge on Datacenter networks & Nexus environments. Fair knowledge on Solarwinds monitoring tools and Kiwi/Cisco LMS syslog servers. Good in generating utilization and availability reports and analysing the reports for finding the root cause of issues, fine tuning network & system environments and betterment to the network usage polices. Fairly good knowledge on Voice technologies like IP telephony, Call Routing, Cisco callmanager 8.X, Cisco Meetingplace 8.x , IPCC etc. Excellent working knowledge of networking concepts and technologies including LAN, WAN, TCP/IP, DNS, DHCP and basic experience with Microsoft Active Directory & Exchange Skilled in communicating both written, spoken and inter-personal skills with in team, IT departments, customers, collaborating with various team for addressing any issues. Strong knowledge on ITIL processes like Incident, Problem & Change Management. Must have excellent organization and technical documentation skills Ability to work calmly under pressure and meet deadlines Ability to make modifications to the systems with little or no interruption of service Ability to organize projects and tasks according to priorities, communicate effectively project plans and status including escalating for when issues occur Must be self-motivated and enjoy a sense of pride in their accomplishments. Able to work flexible hours, including evenings, weekends, as project and system availability requirements demand. EXPERIENCE: 6-10 Years JOB LOCATION: Bangalore Salary:Not Disclosed by Recruiter Industry:IT-Hardware & Networking Functional Area:IT Software - Client/Server Programming Role Category:Admin/Maintenance/Security/Datawarehousing Role:Network Administrator

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