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Inventurus Knowledge Solutions

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Senior Manager - Accounts Receivable - 1 Opening(s

Key Responsibilities: To draw action plan, implement and review To organize resources for effective execution of operation plans To use resources to optimum level for achieving targets and productivity To take proper initiatives to strengthen the team to achieve higher targets and enhance the productivity To ensure the clients/customers satisfaction through the project implementation To co-ordinate with clients on a regular basis and build rapport with client with an objective to maintain fruitful relationship and reach business goals To play key role between client and the company To assist the Management in start-up of new projects To advise the management to explore on the new business opportunities To build confidence and trust among the employees for smooth operations and achieving targets To maintain the efficiency level Adhere to the norms specified as per the Quality standard To ensure client satisfaction by the delivery of quality services and quality products To review the MIS reports and take corrective steps to strengthen the productivity/people To appraise the performance of the team members at the regular intervals Access to all client communication To allocate shifts, sanction compensatory off and weekly offs to the subordinates To identify the training needs of subordinates To sanction the reimbursement of the expenses incurred on conveyance by the subordinates while travelling to and fro during the exigencies of work To sanction the leaves to the subordinate staff as per the Leave Rules of the company To co-ordinate with Clients and take an appropriate decisions regarding operations To maintain the discipline at shop floor Recommend the rewards/incentives to the employees in token of the appreciation/recognition of their efforts in achieving set targets or even crossing the target on daily/weekly/monthly basis as per Company policy Experience and Qualifications: 10+ years of work experience of which at least years should be in a supervisory position not below the level of a Team Leader/ Team Coach and handling a team of at least 80 members in RCM/Healthcare / service / manufacturing industry. Measures target achievements, skills and behaviour at work Fluency in English Language Excellent verbal and written communication Customer Service orientated, assimilate with co-employees Ability to grasp, relate and quick response To build fun and frolic at work place to reduce the stress among the team members and boost their morale Interaction with team members and superiors at regular intervals, share knowledge and information among the team members Commitment, Logical Thinking, Deliberate the decisions, Play a role model, open for suggestion Identify Training Needs for an Agent to acquire/enhance the required skill sets Effective people management, grievance handling, conflict resolution Desired Profile Please refer to the Job description above Experience 10 - 12 Years Industry Type KPO / Research / Analytics Role Operations Manager

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Accounting Account Manager

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