[The logo is protected from the company]

Infosys BPO Ltd

Infosys is a global leader in consulting, technology and outsourcing solutions. As a proven partner focused on building tomorrow's enterprise, Infosys enables clients in more than 30 countries to outperform the competition and stay ahead of the innovation curve. Ranked in the top tier of Forbes’ 100 most innovative companies, Infosys – with $7.4bn in annual revenues and 155,000+ employees – provides enterprises with strategic insights on what lies ahead. We help enterprises transform and thri... Read More

Address      Electronics City, Hosur Road Bangalore India
Website      infosys.com
Holding      No Holding Details

View Company Page
Apply to job

Walkins from 5th to 17th Aug'13 | Voice Process |

Walkins from 5th to 17th Aug'13 | Voice Process | Infosys Chennai ***TIMINGS BETWEEN 10:AM TO 5:00 PM*** Venue: 3rd Floor, Hardy Towers, Ramanujam IT Park, Next to Tidal,Taramani (Tirumanviyur), CHENNAI, Tamilnadu - 600114,India Contact Person : Prashanth / Harsha Role Designation : Sr. Process Executives Experience (in months) : 1-3 years Location Of Posting : Chennai Shift Model : US Shifts Responsibilities : 1. Handle escalations from clients and provide detailed and structure Root Cause Analysis (RCAs) 3. Report Generation of various tracks 4. Ability to constantly look at process optimization opportunities 5. Ensure compliance to client SLAs 6. Training new joinees& drive performance 7. Handle complex activties within the Order to Cash process Qualification Graduate in any stream Desired / Preferred Skills : 1. Good Communication skills 2. Sound Analytical ability 3. Excellent Presentation skills 4. Good client interfacing skills 5. Willingness to work in rotational shifts 6. Ability to liaise with process owners spread across the globe and enable the functioning of the process as one unit Salary:Not Disclosed by Recruiter Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(NonTechnical)

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

not provided

Contact Name:

HR

Job Duration:

not provided

Phone:

not provided

Email:

Bpo_DS@infosys.com

News - Infosys BPO Ltd

Related Jobs

Relationship Manager

Requisition #: 141Job Title: Relationship ManagerLocatio ...   [more]

Account Executive RS

OverviewExpand the RSG market share as well as increase ...   [more]

Customer Service

Assists clients by providing support to resolve their te ...   [more]

Call Center Manager

Supervise Call Center operations daily to ensure procedu ...   [more]

Customer Service Clerk

Answer incoming telephone calls; take accurate phone mes ...   [more]

Call Center Representative I

DescriptionMercer is the global leader for trusted Human ...   [more]

Call Center Supervisor

DescriptionMercer is the global leader for trusted Human ...   [more]

Client Service Assistant

Requirements Excellent organisation and Responsible m ...   [more]

Expand

Collapse