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Incall Systems Pte Ltd

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Website      www.incallsystems.com
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Inbound Customer Service Officer

Responsibilities: Respond promptly to customer inquiries and resolve customer complaints Provide quality customer service support Verify customer information/particulars Obtain and evaluate all relevant information to handle different inquiries Keep records of customer transactions, details of inquiries, comments and complaints Follow up on customer inquiries (through outbound calling) Communicate and coordinate with internal departments Foster and maintain good customer relationship Provide helpful and courteous service to customers in line with our prescribed service standards. Requirements: Positive, resourceful and a team player An effective communicator and fluent in English & Mandarin is a must Knowledge of MS Office Applications are necessary Outgoing, self motivated, self disciplined, very independent and good interpersonal skills with the ability to interact well with internal and external people ONLY SINGAPOREAN /PR NEED TO APPLY We regret that only shortlisted candidates will be notified.

Other Job Information

Vacancy type:

Full Time

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not provided

Fax:

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Contact Name:

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Job Duration:

not provided

Phone:

not provided

Email:

hr_cc@incallsystems.com

TalentOne Job Information

Customer Service Customer Service Officer – Inbound

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