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IMI Mobile

IMImobile is a global technology partner for operators, media companies and enterprises. The IMImobile products and services portfolio is built on a core modular service platform called the DaVinci Evolved Service Platform. The platform provides an integrated and flexible range of CRM, messaging, rich media content and advertising solutions. It also provides a series of interfaces to enable a mobile marketplace and an ecosystem of application developers. With technology designed for rapid dep... Read More

Address      Plot No. 770,Road No. 44 Adjacent to the State Art Gallery Jubilee Hills HYDERABAD,Andhra Pradesh,India
Website      www.imimobile.com
Holding      No Holding Details

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Senior Technical Support Associate

The key responsibilities of the role are to: Develop customer service procedures, policies and standards. Investigate and solve customers problems. Handle customer complaints. Provide SLA management. Create alert mechanisms for external and internal stake holders. Review SLA commitments for existing customers and commitments to new customers Salary:Not Disclosed by Recruiter Industry:Telcom / ISP Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Team Leader -(Technical)

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

not provided

Contact Name:

Madhulika

Job Duration:

not provided

Phone:

914023555945

Email:

not provided

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