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H&M Singapore

Established in 1947, H&M is a global fashion brand with more than 2,300 stores in over 41 markets on four continents. Headquartered in Stockholm, Sweden, H&M employs over 87,000 people. Our philosophy is to offer fashion and quality at the best price to our customers ranging from women, men, young people to children. Read More

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Store Manager

Are you ready to put your leadership skills and business savvy to test in the world of fashion? Find your place in a fast moving environment full of employees to guide, customers to please and high-set business goals to reach. We are offering a job where every day is an adventure, where only you set the limits to your career possibilities, and where your personal growth and development is just as important as our business. Your responsibilities The job of an H&M Store Manager comes with lots of responsibility – and lots of fun. Your to-do list includes: Provide excellent customer service on all levels Follow up on sales goals and budgets to optimise profit Ensure all store activities live up to standards (garment presentation, sales activities, campaigns, stocks and follow-ups) Recruit, train and develop employees, and provide succession planning for everyone in your team Ensure that all back office procedures are up to standards (staff planning, cash office, reductions, deliveries, safety and security routines) Set an example for your team and act as a role model Your skills Just like everyone at H&M, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include: A great drive and a result driven attitude Ability to communicate expectations and information to your team Being fair, empathetic and committed to both the business and the well-being of your team Being well-organised and able to cope with a large workload Ability to prioritise and plan ahead for efficient workflow, staffing and development An analytic and reflective mindset Ability to evaluate and improve both your own and your team’s performance to reach objectives and results A positive and coaching attitude, and a willingness to learn and improve