[The logo is protected from the company]

GENPACT

no description Read More

Address      not provided
Website      www.genpact.com
Holding      No Holding Details

View Company Page
Apply to job

Senior Process Associate | Customer Service Proces

Attending inbound banking related calls. Comprehend customers queries / Complains / Comments and Process payment. Display empathy/ understanding of the issue/ concern towards customer. Provide quick an effective resolution to the customer's queries. Handling multiple tasks simultaneously. Has a pleasant attitude. Wants to delight customers, above and beyond call of duty. Has a knowledge of customer needs. Is able to communicate clearly, both written and in speech. Talks in a way the customer can understand. Is able to handle complaints, even irate customers. Works accurately and with eye for details . Is able to use automated information systems to analyze the customers situation. Shift Window - 04:00 a.m. - 04:00 p.m. (Any 9 hour) Australian SHIFT - 5 Days Working Qualification / Skills Graduation in any STREAM 2+ years of experience Excellent English reading & writing skills Fluent in English Excellent Analytical skills.

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

not provided

Contact Name:

Swati Mehta

Job Duration:

not provided

Phone:

9711596119

Email:

not provided

News - GENPACT

Related Jobs

Senior Service Quality Officer

Responsibilities The Department is responsible in en ...   [more]

Customer Service Executive

WALK-IN BPO JOB FAIR on Thursday 14th & Friday 15th Mar ...   [more]

Customer Service Executive

Looking for Customer Service Executive for a Good Growin ...   [more]

Customer Service Representative

We looking for candidates knowledgeable in the area of a ...   [more]

Senior Executive/executive-customer Service-medica

Processing of Insurer Records 2. Indexing in the DMS to ...   [more]

Urgent Opening for a Blended Process for a KPO

1. Excellent communication skills. 2. Fixed shift of ...   [more]

Urgently Looking for Analytics Professionals

Deliver on multiple complex engagements and work in coll ...   [more]

Hiring Freshers/night Shift/noida/inbound Voice/cu

Customer Service/ customer relationship building ...   [more]

Expand

Collapse