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Cullen/Frost Bankers Inc

Cullen/Frost Bankers, Inc. is the holding company for The Frost National Bank. The Bank provides commercial banking, consumer services, investment banking, international banking, trust services, correspondent banking, discount brokerage, and insurance services through a network of offices in Texas. Read More

Address      100 West Houston Street San Antonio, TX 78205 United States
Website      www.frostbank.com
Holding      No Holding Details

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Product Development Analyst

As a Product Development Analyst with Frost, you will be responsible for simplifying doing business with Frost by designing innovative, useful products and services for customer facing software applications including online banking, mobile banking, and other applications. Responsibilities will include conducing usability studies, customer interviews, focus groups, ethnographic studies, surveys and competitive benchmarking; analyzing results to understand customer needs, making feature and design recommendations; and creating iterative low and high fidelity prototypes; and consulting with Business Analyst and Application Architect during definition of system and interface requirements to resolve technical and business issues related to the implementation of new web project. The candidate will develop communication plans to educate internal partners including Sales, Service and Marketing about key product features and benefits; and build and adhere to style guides and design standards.

 

Qualifications
 

 

Required:

* Bachelor's degree, preferably in Research, Design, Information Science, or related discipline

* 3+ years experience with customer research, information architecture, or user interface design

* Proficient in Microsoft computer applications

* Excellent written and verbal communication skills, including writing for the web

* Ability to create simple user experiences within a complex environment

 

 Preferred:

* Experience with Axure, Visio, Photoshop, and Morae

* Knowledge of Banking and Finance

* Experience facilitating usability studies

Other Job Information

Vacancy type:

Full Time

Contact Mode:

(877) 714-4932

Fax:

not provided

Contact Name:

not provided

Job Duration:

not provided

Phone:

(800) 513-7678

Email:

not provided

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