Senior Support Specialist Information

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Compagnie Generale de Geophysique-Veritas

CGGVeritas results from the combination of Compagnie Générale de Géophysique (CGG) and Veritas DGC Inc. (Veritas) in early 2007. Those two companies were pioneers in the advancement of geophysical exploration going back all the way to 1931.Here are a few highlights of the historical steps our Company has taken to become CGGVeritas today:2010s 2011 CGGVeritas celebrates its 80th anniversary.2010 Launch of BroadBand Seismic technology for recording broader bandwidths.2000s 2009 C... Read More

Address	CGGVeritas Tour Maine-Montparnasse 33, Avenue du Maine B.P. 191 75755 Paris Cedex 15 FRANCE
Website	www.cggveritas.com/
Holding	No Holding Details

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Senior Support Specialist

JOB SUMMARY

Reporting to the Windows Team Leader, this position is responsible to provide advanced systems support and technical skills in the Windows environment in scope.

KEY JOB RESPONSIBILITIES

   1. Technical role

    * Provide first and second line server support for both local and global locations
    * Provide first line support for Microsoft Exchange and escalate advanced problems to messaging team
    * Provide technical input and leadership within the team
    * Provide on-call support as scheduled
    * Provide support, utilising management tools and predict impending incidents and apply preventive action
    * Identify server capacity / availability issues and potential points of failure / weaknesses and engineer a solution
    * Assist with server upgrades and reviewing new technologies such as, SAN (iSCSI/Fibre), Storage and Software

   2. Software

    * Assist with server monitoring (Health, patching and Antivirus)
    * Assist with SOX procedures and reports.
    * Handle commissioning and de-commissioning of equipment
    * Provide Support and Administration of Active Directory (Includes staff movement within and without APAC sites)
    * Provide high level of support and administration of DNS, DHCP, WINS and ISA & Net Backup technologies
    * Provide assistance with EPO/McAfee
    * Manage Application deployment within the server environment
    * Assist and help develop VMWare ESX environment within the APAC Sites
    * Produce and maintain both support and SOX documentation
    * Install, integrate and configure the OS and both vendor and proprietary applications
    * Implement appropriate security measures including system configuration and resource monitoring
    * Implement appropriate disaster recovery procedures
    * Understand user needs and respond to their requests for assistance

   3. Project Management

    * Ensure projects are properly conducted, monitored and documented

   4. Communication

    * Provide regular status updates
    * Provide and maintain system documentation
    * Participate in team meetings and discussions
    * Participate in global technical meetings and discussions
    * Provide and share technical information globally
    * Activities are communicated to management and interested parties

   5. QHSE

    * Adhere to Company standards of QHSE

   6. Other Responsibilities

    * Participate in the technical evaluation of new staff
    * Participate in achieving SOX compliance
    * Configure and maintain databases as required
    * Understand industry trends and developments and how to implement effectively

JOB REQUIREMENTS

    * Relevant diploma or equivalent experience
    * Minimum of 5-7 years relevant technical experience
    * Strong technical understanding and technical leadership qualities
    * Strong troubleshooting and problem resolution skills
    * Understands the Company’s needs and requirements in his/her area of specialisation
    * Working independently but not in isolation
    * Demonstrates a good grasp of the overall mission of the organisation
    * Good interpersonal skills
    * Able to mentor others

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	1 832 351 8701	Contact Name:	not provided
Job Duration:	not provided	Phone:	1 832 351 8300
Email:	not provided