Client Services Manager Information

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City National Corporation

Los Angeles-based City National Corp. (NYSE: CYN) is the parent company of City National Bank. It offers a full complement of banking, trust and investment services through 79 offices, including 16 full-service regional centers, in Southern California, the San Francisco Bay Area, Nevada, New York City, Nashville and Atlanta. Read More

Address	City National Plaza 555 South Flower Street Los Angeles, CA 90071
Website	/www.cnb.com/
Holding	No Holding Details

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Client Services Manager

This person is responsible for the operational integrity of the branch. They are the expert in risk management and loss prevention policies and procedures. They are responsible for monitoring and auditing their respective office for compliance with these policies and procedures. They provide the motivation and direction to colleagues to achieve exemplary service levels when working with or for the client in problem resolution. This person is key in the hiring, development, and coaching of branch office service colleagues. This person will support sales colleagues to build and maintain branch client relationships. Ensures regulatory compliance and colleague adherence to CNB policies and procedures.

• *Minimum 3 years of banking operations experience required.
• *Minimum 2 years of supervisory or management experience required.
• *Minimum 3 years of experience in a financial institution required.
• Comprehensive knowledge of all phases of branch management, including customer service, sales and risk management.
• Strong business development skills.
• Thorough knowledge of lending as applicable to branch's target markets.
• Good knowledge of bank policies and procedures.
• General knowledge of overall bank products.
• Excellent interpersonal, verbal and written communication skills.
• Bachelor's degree in Business Administration, Accounting, Finance or related discipline is preferred.

*Represents basic qualifications for the position. To be considered for this position you must at least meet the basic qualifications.

City National Bank is an Equal Opportunity Employer. M/F/D/V.

Note: This preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	not provided
Job Duration:	not provided	Phone:	(800) 773-7100
Email:	not provided