Datacenter Escalation Engineer. Information

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Cisco Systems Inc

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Address	Cisco Systems, Inc. 170 West Tasman Dr. San Jose, CA 95134 USA
Website	www.cisco.com/
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Datacenter Escalation Engineer.

We're looking for energetic, passionate, and eager-to-learn candidates to participate as an escalation engineer on a team that supports critical accounts, development of software, and final tier escalations for Cisco's Virtualization and Data Center Solutions. This role allows for significant influence in the usability, interoperability, and quality of the all Cisco Datacenter product lines.

We're considering the following locations: San Jose, CA or RTP, NC or BRU in EU- for other work locations please contact us.

Requires use of a strong background in LAN and datacenter architecture, implementation, and troubleshooting and the ability to apply extensive expertise in hardware and software.
Working knowledge of switching fundamentals such as spanning-tree, LACP, VPC, private VLAN, IGMP snooping and Multicast Routing.
Excellent technical foundations and working knowledge of one or more of the following Cisco's platforms: Nexus 1000, Nexus 3000, Nexus 5000 or Nexus 7000.

Familiarity with datacenter technologies such as Fibrechannel, FCoE, and DCE are highly desirable. Work in a cross functional environment, involving Software Development, critical accounts, Manufacturing, Technical Marketing and Product Marketing to resolve software, hardware, and design issues.
Define new software product features. Champion new, improved design methodologies. Define or improve Reliability, Availability, Serviceability (RAS) goals for products.
Requires in-depth knowledge of hardware and software architecture and features and the ability to quickly learn new features from functional specs, design production networks to incorporate new features and hardware while maintaining high availability of the network.
Troubleshoot new features and hardware, and provide feedback to development teams on improvements prior to FCS.
Requires ability to interface with critical account customers and to troubleshoot network down situations with confidence. Superior bug finding and testing skills. Ability to solve system wide problems. Initiates informal reviews of ideas and technical objectives within and across business units. Encourages and accepts personal feedback. Mentors junior team members. Provides technical guidance to others.
Typically requires MSEE/CS combined with 4-7 years of related experience, or BSEE/CS combined with 7-10+ yrs related experience.
If this sounds like you, please apply.

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	not provided
Job Duration:	not provided	Phone:	1 408 526 4000
Email:	not provided