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Certis CISCO

Certis CISCO Security Private Limited, formerly CISCO Security Private Limited, is one of the five commercial Auxiliary Police forces authorized to provide armed security officers to government organizations as well as private companies or individuals in Singapore. It has its roots as a department of the Singapore Police Force (SPF), which branched out as the Commercial and Industrial Security Corporation, a statutory board with a monopoly over most areas of the local private armed security i... Read More

Address      20 Jalan Afifi Certis CISCO Centre Singapore 409179
Website      www.certissecurity.com/sg
Holding      No Holding Details

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Assistant Customer Service Manager

Job Scope:

  • Report directly to the customer service Manager
  • Perform the main liaison role with Authority's authorisation representatives
  • Assist in setting up Call Centre Operations
  • Oversee and manages the day to day running of the Call Centre Operations


  • Degree holder with 2 years call centre or customer service experience or
  • Diploma holder with 4 years similar experience and 2 years in a supervisory capacity
  • Passion for service excellence with a strong focus on resolving Customer issues
  • Good communication skills in English and Mandarin (both written and spoken)
  • Conversant in Malay, Tamil or local Chinese dialects an advantage
  • Preference will be given to Applicants who can start immediately or at short notice
  • Only Singaporeans or PR need apply

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided


not provided

Contact Name:

not provided

Job Duration:

not provided


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TalentOne Job Information

Customer Service Call Centre - Manager

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