Item Processing Manager Information

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Cathay General Bancorp

In 1962, Cathay Bank opened for business with the mission of providing financial services to the growing but underserved Chinese-American community in the greater Los Angeles area, thus becoming the first Chinese-American bank in Southern California. Recognizing that the community it served was part of a more diverse one, Cathay Bank adopted the motto "An Open Door for All." Its rapid expansion was fueled by successive waves of immigration, burgeoning trade between America and Asia, and the e... Read More

Address	Cathay Bank Loan Servicing Department EL-3-A 9650 Flair Drive, El Monte, CA 91731
Website	/www.cathaybank.com/
Holding	No Holding Details

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Item Processing Manager

Manage the daily activities of the item processing department, ensuring deadlines, goals and company objectives are met
Schedule, train and develop subordinates to ensure adequate coverage and knowledge in all work areas is maintained.
Create and maintain internal controls, including standard operating procedures, to minimize organizational risk
Troubleshoot hardware and software related issues with third-party vendors to ensure daily production deadlines
Coordinate system fixes/enhancements with service providers
Research and report on any out of balance conditions.
Prepare various daily and monthly status reports.

Basic Requirements:

High school diploma with some college preferred.
5 years item processing experience with 3 years supervisory experience.
A strong understanding of all rules and regulations regarding check processing (especially Check 21), as well as a good working knowledge of industry strategies and best practices.
Technical understanding of item (image) processing systems and good knowledge of PC’s and related software is required, preferably with the Vsoft eDesk item processing software.
Ability to work under constant deadline pressure with a positive attitude and maintain team environment.
Fast and accurate proof input.
Ability to work independently, exercise independent decision making authority and to prioritize tasks.
Experience in change control.

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	not provided
Job Duration:	not provided	Phone:	(1-800-922-8429)
Email:	not provided