Applications Support Analyst Information

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Cathay General Bancorp

In 1962, Cathay Bank opened for business with the mission of providing financial services to the growing but underserved Chinese-American community in the greater Los Angeles area, thus becoming the first Chinese-American bank in Southern California. Recognizing that the community it served was part of a more diverse one, Cathay Bank adopted the motto "An Open Door for All." Its rapid expansion was fueled by successive waves of immigration, burgeoning trade between America and Asia, and the e... Read More

Address	Cathay Bank Loan Servicing Department EL-3-A 9650 Flair Drive, El Monte, CA 91731
Website	/www.cathaybank.com/
Holding	No Holding Details

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Applications Support Analyst

Oversee daily operations of all distributed applications including problem resolution, installation of new systems and upgrades to current systems
Analyze business and IT processes to identify improved efficiencies and automation
Ensure compliance with Service Level Agreements by monitoring work queues
Build strong customer relationships across various levels of the organization
Ensure systems are secure through implementation of security best practices and procedures
Integrate software and computer systems by analyzing and developing requirements and specifications that address business functions and work flow
Create test plans and coordinate the testing and QA actions necessary to identify software/system defects and adherence to business specifications as well as accepted industry best practices, FFIEC guidelines and bank policy

Basic Requirements:

BS/MS in Information Technology or Business Administration, or equivalent business experience
2+ years in a systems or network administrator role. Experience and knowledge of the financial/banking industry and regulatory requirements (FFIEC) preferred. Experience with System and Network Security concepts, including Active Directory/Domain Policy concepts. Experience in disaster recovery/network backup concepts and methods preferred.
Logical thinker with excellent communications and problem solving skills. Strong
interpersonal communication and collaboration skills. Self starter, highly motivated, and able to work with general supervision.

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	not provided
Job Duration:	not provided	Phone:	(1-800-922-8429)
Email:	not provided