Mortgage Processing Manager Information

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Cathay General Bancorp

In 1962, Cathay Bank opened for business with the mission of providing financial services to the growing but underserved Chinese-American community in the greater Los Angeles area, thus becoming the first Chinese-American bank in Southern California. Recognizing that the community it served was part of a more diverse one, Cathay Bank adopted the motto "An Open Door for All." Its rapid expansion was fueled by successive waves of immigration, burgeoning trade between America and Asia, and the e... Read More

Address	Cathay Bank Loan Servicing Department EL-3-A 9650 Flair Drive, El Monte, CA 91731
Website	/www.cathaybank.com/
Holding	No Holding Details

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Mortgage Processing Manager

Ensure that the team’s loan processing practices support a fully compliant operation in a multi-state residential lending environment.
Monitor and report on all loan files being processed by the loan processors under their supervision.
Ensure that all files that are ready for loan documents are delivered to the closing team in an accurate and timely manner.
Perform the functions of a loan processor as volume requires.
Support the redrawing of loan documents as needed.
Prioritize all rush processing requests.
Resolve all escalated loan file issues.
Update department procedures and forms as state and federal changes occur.
Coach, mentor, and train staff members on an ongoing basis.

Basic Requirements:

Associate’s degree preferred but not required.
5-10 years previous experience in a bank residential mortgage lending environment.
Strong management, planning, organizing, and problem-solving skills.
Strong written and verbal communication skills.
Must be able to adapt well to a fast paced and constantly changing business environment.
PC proficient at the expert level.
Demonstrated ability to work in a team-oriented environment.
Demonstrated ability to provide good customer service.
Bilingual a plus.

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	not provided
Job Duration:	not provided	Phone:	(1-800-922-8429)
Email:	not provided