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Caterpillar Inc

For more than 85 years, Caterpillar Inc. has been making sustainable progress possible and driving positive change on every continent. With 2011 sales and revenues of $60.138 billion, Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company also is a leading services provider through Caterpillar Financial Services, Caterpillar Remanufacturing Services, Caterpillar ... Read More

Address      100 North East Adams Street Peoria, Illinois USA 61629
Website      www.cat.com
Holding      No Holding Details

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IT Analyst - Service desk

Description
 

Job Duties:

 

1.Follows established ITSM and related support processes, works for services desk and provides daily IT support to users, both in office areas and on the shop floor
2.Maintain a high degree of knowledge of almost consulting offerings and services, and use the knowledge for working with team to design viable solutions, particularly for large and complex customer requirements
3.Installs personal computer hardware and software, and the technical problems identification and resolution.

4.Evaluates, analyses, tests and provides recommendations to new computer products including hardware, software and new technology

Qualifications
 
Qualifications:

1. BS, BA in CS, MIS; MA, MS in CS, MIS.
2. Good Mandarin and English communication skill.
3. Open mind, team work spirit.

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

309-675-6620

Contact Name:

not provided

Job Duration:

not provided

Phone:

309-675-1000

Email:

CATir@CAT.com

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