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Capital Bank Corporation

Capital Bank was formed by Capital Bank Financial Corp. (formerly North American Financial Holdings, Inc.), a bank holding company incorporated in the state of Delaware in 2009. Capital Bank Financial Corp.’s objective is to create a regional banking franchise in the southeastern United States through organic growth and acquisitions of other banks, including failed, underperforming and undercapitalized banks. Beginning in December 2009, Capital Bank Financial Corp. raised approximately $900 m... Read More

Address      333 Fayetteville Street Raleigh, NC 27601
Website      /www.capitalbank-us.com/
Holding      No Holding Details

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Float Teller

SUMMARY
Provides customer service to all bank customers. Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions. Represents the bank with professionalism both on the job and within the community by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Greets customers with a friendly and positive attitude.

Receives and processes deposits and checks, and issues appropriate receipts, following all bank procedures.

Enters customers' transactions into computer to record transactions, issues computer generated receipts, and places holds on accounts at manager’s discretion.

Maintains proper security procedures. Checks suspect accounts, including but not limited to kiting and fraud, protecting the bank from operational risk. May be required to lock and unlock vaults including setting time locks when required.

Balances currency, coin, and checks in cash drawer daily and compares totaled amounts with data displayed on computer screen, prepares currency transaction reports, and makes entries in the monetary log.

Reports discrepancies to manager.

Explains, promotes, or sells banks products and services including but not limited to travelers checks, savings bonds, money orders, cashier's checks, and provides access to safe deposit boxes. Assists customers with current promotional rates, balancing, and NSF problems.

Maintains ATM balance and adds cash.

Accepts loan payments.

Performs opening and closing duties. These duties include but are not limited to checking the video tape and back-up tape, turning on/off the computers, and processing night drop transactions.

Answers the phone.

Provides outstanding customer service by assisting customers with any bank transactions and questions they may have. Also serves as CSR when needed.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES: None
Requirements     QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum 2 years experience as a CSR and Teller or equivalent experience in a similar position.

Successful completion of Customer Service training and Teller training program required

Prior experience and/or a demonstrated aptitude that would indicate ability to become a leader in a sales and service environment required

High School diploma or GED required

Well-developed written and verbal communication skills

High attention to detail a must

Demonstrated sound judgment in decisions regarding transaction approvals and customer problem resolution

Must be computer literate with typing experience and a working knowledge of MS Office preferred

Will be required to travel to numerous locations within a specific market

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to hear, speak and sit. This position regularly uses a computer (keyboard/mouse/screen) and telephone. The employee is frequently required to stand or walk. The employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally bend, lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision (computer work).

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily a Consumer Banking atmosphere located inside a building

Location may change daily within a specific market based on needs of the organization

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

305.224.4962

Contact Name:

not provided

Job Duration:

not provided

Phone:

305.405.7070

Email:

careers@capitalbank-us.com

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