Assistant Branch Manager Information

Job Details

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Capital Bank Corporation

Capital Bank was formed by Capital Bank Financial Corp. (formerly North American Financial Holdings, Inc.), a bank holding company incorporated in the state of Delaware in 2009. Capital Bank Financial Corp.’s objective is to create a regional banking franchise in the southeastern United States through organic growth and acquisitions of other banks, including failed, underperforming and undercapitalized banks. Beginning in December 2009, Capital Bank Financial Corp. raised approximately $900 m... Read More

Address	333 Fayetteville Street Raleigh, NC 27601
Website	/www.capitalbank-us.com/
Holding	No Holding Details

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Assistant Branch Manager

SUMMARY
With support and guidance from the Branch Manager, the Assistant Branch Manager will be responsible for all phases of internal branch operations, and assumes responsibility for the branch in the Branch Manager’s absence.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.
• Performs duties/responsibilities of the branch manager in the branch manager’s absence, to include: staffing, training, performance appraisals, promotions, salary recommendations and terminations
• Manages and guides branch team members to attain internal performance objectives: increased business volume, deposit growth, profitability, and safety and soundness of branch
• Continuously calling, referring and cross selling opportunities and efforts through Synapsys of new and existing customers; acquires and maintains up-to-date knowledge of Bank products and services by conducting sales training each month in order to satisfy customer needs
• Maintains knowledge of branch policies and procedures including check and override approval as well as security policies and procedures
• Overseas daily balancing of branch to ensure all transactions are balanced; helps staff resolve any reconciliation of out of balance issues
• Supports and encourages excellent customer service by greeting & appropriately interacting with customers: rising and shaking customer’s hand; using customer’s name; thanking customers for their business
• Handles customer problems/complaints with a sense of urgency and counsels customers with special needs and/or requests

SUPERVISORY RESPONSIBILITIES
Exercises the usual authority of a manager concerning hiring, staffing, training, performance appraisals, promotions, salary recommendations and terminations. Provides leadership by example at all times, through support and endorsement of bank policy.

CONTROL RELATED RESPONSIBILITIES
Become knowledgeable regarding the department's internal controls as outlined in the policies and procedures and comply with all control requirements.

COMPLIANCE
Ability to comprehend and adhere to Federal and State banking regulations, Company policies and procedures, and successfully participate in regulatory and Company training requirements via multiple and variable delivery methods.
Requirements QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High School diploma or GED required
• Minimum 3 years branch experience required
• Sales-oriented nature with ability to motivate employees to excel in sales and service required
• Demonstrates extensive technical and product knowledge is required
• Displays professional attitude/conduct and a high energy level
• Ability to make sound decisions and take actions based on established policies and procedures
• Working knowledge of both Teller and CSR functions
• Strong organizational, interpersonal and task prioritization skills
• Prior management experience strongly preferred
• Extensive background in financial institution operational policies, procedures, and state and federal banking regulations preferred

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to hear, speak and sit. This position regularly uses a computer (keyboard/mouse/screen) and telephone. The employee is frequently required to stand or walk. The employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally bend, lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision (computer work).

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Primarily a Consumer Banking atmosphere located inside a building
• Outside of the building activity would include calling on local businesses or attending functions as a representative of the bank

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	305.224.4962	Contact Name:	not provided
Job Duration:	not provided	Phone:	305.405.7070
Email:	careers@capitalbank-us.com